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Comparison

Shopify Bot vs Tidio

See how Shopify Bot compares to Tidio.AI-powered customer service for Shopify stores

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Shopify Bot

AI-powered customer service for Shopify stores

  • Built specifically for Shopify
  • Self-hosted option available
  • No per-conversation fees
  • Full conversation history
  • Seamless Shopify integration
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Tidio

Live chat and chatbot platform for e-commerce

Pricing: $29-$289/month

Limitations:

  • Per-operator pricing gets expensive
  • Limited Shopify-specific features
  • No self-hosted option
  • Conversation limits on lower plans
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Feature-by-Feature Comparison

See exactly how Shopify Bot stacks up against Tidio

Core Features

Feature
Shopify Bot
Tidio
AI-Powered Responses
Shopify Order Lookup
Key
Limited
Product Recommendations
Cart Recovery
Multi-language Support

Shopify Integration

Feature
Shopify Bot
Tidio
Native Shopify App
Order Status Updates
Key
Basic
Inventory Sync
Customer Data Sync
Limited
Discount Code Generation
Key

Pricing & Limits

Feature
Shopify Bot
Tidio
Unlimited Conversations
Key
No Per-Operator Fees
Key
Self-Hosted Option
Key
White-Label Available
Enterprise only

Why Switch from Tidio?

Join businesses that made the switch and never looked back

Built specifically for Shopify

Self-hosted option available

No per-conversation fees

Full conversation history

Seamless Shopify integration

Common Questions

About switching from Tidio

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