How many client sites can I monitor?

It depends on how many monitors each site needs. Pro includes 100 monitors, so about 33 sites with three checks each, or 100 sites with a single check. Starter includes 20, and Free includes 3.

Can different staff be called for different clients?

Yes. Create one escalation policy per client group, each with its own contacts and wait times, and attach the right policy to each client's monitors.

Can the client get the alert call?

You can add a client as a contact in a policy, but most agencies keep alerts with their own team. Each contact needs to verify their phone, and contacts count towards your plan's limit.

Is there a status page I can share with clients?

No. OnCall has no public status pages. You can show the client the monitor's 24-hour uptime and the incident timeline from the dashboard.

How much does it cost for an agency?

Pro is Rs 1,499 a month for 100 monitors, 30-second checks and 25 contacts; Starter is Rs 499 for 20 monitors. Alert calls are billed per minute from your Edesy wallet. Prices exclude 18% GST.

Use case: agencies

Client Website Monitoring for Agencies

Edesy OnCall lets a web agency watch every client site from one workspace: an HTTP or keyword check per site, a heartbeat for each backup, and a phone call to your team in English or Hindi when one fails, escalating until someone presses 1. Pro covers 100 monitors and 25 contacts for Rs 1,499 a month.

Start free: 3 monitors

See plans

100

Monitors on Pro

Contacts on Pro

30 s

Pro check interval

Rs 1,499

Pro / month

One workspace for all clients

Name monitors per client

Team access for your staff

Agency monitoring at a glance

How one workspace covers many client sites

Item	Edesy OnCall
Per client site	An HTTP check on the home page, a keyword check on the key page (cart, booking, contact form) and a heartbeat for the backup
Plan sizing	Free 3 monitors, Starter 20, Pro 100
Who is called	Your agency team, through escalation policies; use separate policies for different client groups or account managers
What they hear	Your agency name, then the monitor name, so name monitors like "Sharma Dental: home page"
Team	Invite staff to the workspace as admins or members
Evidence for the client	Each monitor shows 24-hour uptime and recent results; each incident has a full timeline
Not included	Public status pages and client-branded reports

Set up monitoring for your client sites

Start with your top clients on the Free plan

Step 1 of 5: Connect your agency number
Sign in at oncall.edesy.in, connect a number from your Edesy workspace and set your agency name.
Step 2 of 5: Add your team as contacts
Each developer or account manager verifies their phone and picks English or Hindi.
Step 3 of 5: Create policies by client group
For example: retainer clients call the developer on duty, then the lead after 5 minutes.
Step 4 of 5: Add monitors per client
HTTP and keyword checks for each site, named with the client's name, and heartbeats for backups.
Step 5 of 5: Move to Pro when you grow
Ask Edesy support to move your workspace to Starter or Pro when you need more monitors.

Why agencies add phone call alerts

You hear about an outage before the client calls you
Your team acknowledges with press 1, so nobody works the same incident twice
Incident timelines show the client when it broke and when it was fixed
Per-minute call charges instead of per-seat pricing

What to know first

Alerts go to your team, not to the client
No public status pages or white-label reports
No SSL-expiry or DNS checks
One organisation name per workspace is spoken on every call

Agency client site monitoring: FAQ

Explore Edesy OnCall

Explore more comparisons, alternatives, and resources

Edesy OnCall

Uptime monitoring with phone call alerts OnCall features OnCall pricing OnCall docs

Use cases

Website down alert call Cron job failure alert Prometheus and Grafana alerts by phone

Integrations

Grafana phone call alerts Prometheus Alertmanager phone call Uptime Kuma phone call alerts

Free tools

Cron heartbeat URL generator Downtime cost calculator Cron expression builder HTTP status code reference

Managing more than 30 client sites?

Tell us how many sites you look after and how your team is organised. We reply within one working day with a suggested setup.

Hear about client outages first

Start with your three most important client sites on the Free plan. Prices exclude 18% GST.

Start free: 3 monitors See pricing