Copilot is a chat assistant inside the Edesy voice agent dashboard. Tell it what the agent should do, in plain words, and it drafts the agent for you. Ask it why a call went wrong and it reads the call logs and the agent setup before it answers. Nothing changes until you approve the preview.
Edesy Copilot is a chat assistant in the voice agent dashboard. You describe the agent you need, and it looks for a matching template, drafts the agent and shows a full preview before anything is created. It also reads your agent setup and call logs to explain why a call failed. Viewers get read-only answers.
What ships on the Edesy voice agent platform today
| Item | Details | ||
|---|---|---|---|
| Where it lives | The Copilot page in the voice agent dashboard, scoped to the workspace you have open | ||
| Build | Creates an agent from a plain-language description, checking the template gallery for a match first | ||
| Change | Updates an existing agent or switches its model, after you approve the change | ||
| Test | Prepares a test call to your phone and places it only after you approve; the call is billed like any other | ||
| Diagnose | Reads agent configuration and call logs to answer questions such as "why did my last call have no audio?" | ||
| Approval preview | Shows name, language, providers, the composed prompt, before-and-after values and any warnings before you approve | ||
| Roles | Members who can create or edit agents in the dashboard can do the same in Copilot; viewer and billing roles get read-only answers | ||
| Languages | Name the language in your request, such as Hindi or Bengali; Edesy supports 75+ languages | ||
| Workspaces | Switching workspace starts a new conversation, so one workspace never sees another one's thread |
Every change waits for your approval
Type something like "Build a Hindi agent for abandoned cart recovery". Mention the language, the goal and anything the agent must collect.
It checks the template gallery for a close match, then composes the prompt, picks the voice and model, and prepares the agent.
The approval card shows exactly what will be created: name, language, providers, the full prompt and any warnings pulled to the top.
Approve and the agent is created in your workspace. Ask for a change and Copilot revises the draft and shows a new preview.
Ask Copilot to place a test call, or open the agent in the editor and the Test Center. Come back later and ask it to adjust the agent or explain a call.
Build, change and troubleshoot from one chat
Describe the job, the language and the details to collect. Copilot turns it into a complete agent with a prompt, voice and model.
Before drafting from scratch, Copilot checks the template gallery, so an order-status or appointment agent starts from a proven setup.
Every create, update, model change or test call shows a preview first. You approve what you can see, not a summary.
Copilot reads the call logs and the agent configuration, then explains what went wrong, such as missing audio or a provider problem.
Ask for a new greeting, a different language or another model. The preview shows before-and-after values for each field.
Copilot follows workspace roles. Viewers and billing users can ask questions and read setups, but cannot create or change agents.
The kind of thing people type into Copilot
Copilot drafts a Hindi agent and shows the full prompt so you can review it line by line.
You get a lead-qualification agent in Bengali, ready to test before it calls anyone.
Copilot looks at the call log and the agent setup and tells you what it found.
A read-only overview of your agents, their models, voices and languages.
A quick answer without leaving the chat.
Copilot proposes the model change and shows exactly what will differ before you approve.
How the chat builder behaves
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Open Copilot, describe the agent and review the preview before anything is created. New accounts get ₹50 free credit on sign-up, no card needed.
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