CBK-compliant payment reminders, loan recovery calls, settlement negotiation, and skip tracing for Kenyan lending institutions. Powered by cutting-edge AI with full Central Bank of Kenya regulations and Data Protection Act 2019 compliance. Supports English and Swahili.
35%
Higher Contact
<500ms
Response Time
$0.04
Per Minute
Integrates with the tools you already use
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Open in DrivePurpose-built for debt collection automation in Kenya
Automated payment reminders following Central Bank of Kenya guidelines on timing, frequency, and communication standards for debt collection
AI-powered installment restructuring and settlement discussions in KES within pre-set parameters for overdue accounts including mobile money loans
Built-in compliance with CBK regulations, Data Protection Act 2019, Consumer Protection Act, and digital lending regulations
Secure borrower identification in English and Swahili before discussing any loan or payment details per Kenyan privacy laws
Systematic follow-up based on payment commitments and overdue classification aligned with Kenyan banking and mobile lending practices
Track contact rates, promise-to-pay rates, actual recovery in KES, and agent productivity across Kenyan collection campaigns
Call Containment
Cost Reduction
Satisfaction Score
Avg Response Time
From setup to live debt collection calls in Kenya
Set up your debt collection voice agent with Kenya-specific workflows and CBK compliance rules
Test with sample scenarios in English and Swahili and refine the collection flow
Connect your Kenyan phone number and start handling collection calls automatically
Real results from Kenyan debt collection operations
"We deployed the AI voice agent for collections in Kenya and saw 50% of calls fully handled without human intervention. The Swahili language support was critical for reaching borrowers across the country."
50% Containment
Nairobi Financial Services
Operations
"CBK compliance and Data Protection Act adherence were essential for our digital lending platform. Edesy's platform handles all Kenyan regulatory requirements including the new digital lending rules."
CBK Compliant
Kenyan Digital Lender
Compliance
"We reduced our collection costs by 40% while improving recovery rates on mobile money loans. The AI handles high-volume campaigns for our M-Pesa-based lending products efficiently."
40% Savings
Mombasa Microfinance
Finance
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Debt Collection in other countries
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Open in DriveStart from $0.04/min - 60% cheaper than alternatives