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AI Voice Agent for Debt Collection in Kenya

CBK-compliant payment reminders, loan recovery calls, settlement negotiation, and skip tracing for Kenyan lending institutions. Powered by cutting-edge AI with full Central Bank of Kenya regulations and Data Protection Act 2019 compliance. Supports English and Swahili.

35%

Higher Contact

<500ms

Response Time

₹4

Per Minute

Integrates with the tools you already use

ShopifyAmazonStripeSlackNotionVercel

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
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Kenya Debt Collection Capabilities

Purpose-built for debt collection automation in Kenya

CBK-Compliant Outreach

Automated payment reminders following Central Bank of Kenya guidelines on timing, frequency, and communication standards for debt collection

Payment Negotiation

AI-powered installment restructuring and settlement discussions in KES within pre-set parameters for overdue accounts including mobile money loans

Kenyan Regulatory Compliance

Built-in compliance with CBK regulations, Data Protection Act 2019, Consumer Protection Act, and digital lending regulations

Bilingual Verification

Secure borrower identification in English and Swahili before discussing any loan or payment details per Kenyan privacy laws

Follow-Up Automation

Systematic follow-up based on payment commitments and overdue classification aligned with Kenyan banking and mobile lending practices

Collection Analytics

Track contact rates, promise-to-pay rates, actual recovery in KES, and agent productivity across Kenyan collection campaigns

50%

Call Containment

35%

Cost Reduction

85%

Satisfaction Score

<400ms

Avg Response Time

Get Started in 3 Simple Steps

From setup to live debt collection calls in Kenya

  1. Step 1 of 3: Configure

    Set up your debt collection voice agent with Kenya-specific workflows and CBK compliance rules

  2. Step 2 of 3: Test

    Test with sample scenarios in English and Swahili and refine the collection flow

  3. Step 3 of 3: Go Live

    Connect your Kenyan phone number and start handling collection calls automatically

What Our Customers Say

Real results from Kenyan debt collection operations

"We deployed the AI voice agent for collections in Kenya and saw 50% of calls fully handled without human intervention. The Swahili language support was critical for reaching borrowers across the country."

50% Containment

Nairobi Financial Services

Operations

"CBK compliance and Data Protection Act adherence were essential for our digital lending platform. Edesy's platform handles all Kenyan regulatory requirements including the new digital lending rules."

CBK Compliant

Kenyan Digital Lender

Compliance

"We reduced our collection costs by 40% while improving recovery rates on mobile money loans. The AI handles high-volume campaigns for our M-Pesa-based lending products efficiently."

40% Savings

Mombasa Microfinance

Finance

Frequently Asked Questions

Explore More

Discover related voice AI solutions and resources

Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available
Bring Your Own Keys
₹1/ minute + your AI & telephonyplatform fee, all your own keys
Use your own STT, LLM & TTS keys
  • ₹1/min with all your own keys, ₹1.20 with some
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs, Sarvam or Cartesia keys
  • Pay AI providers directly at your own rates
  • Up to 10 Google AI Studio keys in a pool
  • Best for high volume
See BYOK Pricing

Ready to automate debt collection in Kenya?

Start with a free trial — no credit card required. Get your debt collection voice agent live in under 10 minutes.

Flexible Pricing

Get Custom Pricing

Every business is unique. Let's discuss your specific needs and create a pricing plan that works for you.

Contact Us for Pricing
Get a personalized quote tailored to your business requirements

What You Get

Custom pricing based on your needs

No hidden fees or surprises

Flexible payment options

Volume discounts available

Free consultation & demo

30-day money-back guarantee

Get Your Custom Quote

Our team will get back to you within 24 hours with a personalized pricing proposal

Or reach out directly:

Trusted by businesses worldwide

No commitment required
Free consultation
Response within 24h

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
Lead Qualification

B2B Lead Qualification - Flipkart Gift

AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.

1-2 second response latencyBilingual Hindi + English

Audio player powered by Google Drive

Open in Drive
Malayalam
Education

Institute Admission - Malayalam

AI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.

Malayalam language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Tamil
Education

Institute Admission - Tamil

AI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.

Tamil language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Assamese
Lead Qualification

Solar Company Lead Qualification - Assamese

AI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.

Assamese language supportSolar/renewable energy sector

Audio player powered by Google Drive

Open in Drive
Bengali
Appointment Booking

Hospital Appointment Booking - Bengali

AI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.

Bengali language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Hindi
Appointment Booking

Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

Hindi language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Telugu
Appointment Booking

Hospital Appointment Booking - Telugu

AI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.

Telugu language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive

Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. ₹50 free credit on sign-up.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available