Magento / Adobe Commerce Integration

Magento / Adobe Commerce Voice AI Integration

Connect Edesy AI voice calls to Magento through a custom HTTP function, webhooks, the REST API, Zapier, n8n or Make. Look up orders mid-call through the Magento REST API. There is no native Magento app; we can help scope the setup.

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HTTP

Function

Webhook

Events

75+

Languages

₹4/min

AI from

Magento / Adobe Commerce + AI Voice

Native integration for Magento / Adobe Commerce users

Order Support

AI handles order inquiries for Magento stores. Status updates, tracking, and issue resolution.

Customer Data

Pull customer history, order patterns, and preferences from Magento for personalized calls.

Returns & Exchanges

Collect return requests on the call and create RMAs through your own HTTP function against the Magento API.

Proactive Updates

AI calls for shipping delays, backorders, and delivery confirmations.

B2B Support

Answer B2B account questions from your knowledge base or from data your HTTP function returns.

Multi-Store

Run a separate agent or HTTP function per store view if your stores need different answers.

What We Integrate With

Deep Magento / Adobe Commerce integration

Orders

  • Order status
  • RMA creation
  • Tracking info
  • Invoice inquiries

Customers

  • Customer lookup
  • Order history
  • Account updates

Products

  • Product info
  • Stock check
  • Pricing

B2B

  • Company accounts
  • Quote requests
  • Quick orders

Why Magento / Adobe Commerce + Our AI

Better together

For Enterprise

  • Scale Support

    AI handles volume

  • Multi-Store

    One AI, many stores

  • B2B Ready

    Company accounts

  • Integration

    ERP connectivity

For Customers

  • Quick Answers

    Order status fast

  • Easy Returns

    AI processes RMAs

  • Proactive

    Updates before asking

  • Multi-language

    Global support

How the Integration Works

Seamless Magento / Adobe Commerce connection

  1. Step 1 of 4: Choose a path

    HTTP function, webhook, Zapier or n8n

  2. Step 2 of 4: Add credentials

    Magento API key in the credential vault

  3. Step 3 of 4: Map fields

    Placeholders and response mapping

  4. Step 4 of 4: Test and launch

    Check results in Test Center

Magento / Adobe Commerce Users Love Our Integration

Real results from our customers

"The Magento / Adobe Commerce integration was seamless. Our team was up and running in hours, not weeks. AI handles routine calls while our team focuses on complex issues."

Seamless Setup

Enterprise Customer

Operations Lead

"We've seen significant improvements in efficiency since implementing AI voice with Magento / Adobe Commerce. The automation saves us hours every day."

Hours Saved Daily

SaaS Company

CX Manager

"The context sync is incredible. AI knows everything about the customer from Magento / Adobe Commerce before the call even starts. Customers feel understood."

Full Context

B2B Platform

CS Lead

Magento / Adobe Commerce Integration FAQ

Common questions about connecting Magento / Adobe Commerce

How does Magento integration work?

There is no native Magento connector. A custom HTTP function can call the Magento API during the call, with keys kept in the credential vault, and webhooks on call.ended, call.analyzed or call.extracted can update Magento after it, directly or through Zapier, n8n or Make.

Does it support Adobe Commerce?

Yes, through the same REST API with your own HTTP functions. There is no packaged Magento or Adobe Commerce extension.

Can it handle B2B features?

Only what your HTTP functions expose. The agent can read B2B data you return from the API and answer from your knowledge base.

What about multi-store setups?

Point each agent or function at the right store view. Edesy does not ship a multi-store connector.

Other E-commerce Integrations

We work with all major platforms

Ready to Connect Magento / Adobe Commerce?

See how AI voice calling integrates with your Magento / Adobe Commerce workflow

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Simple, Transparent Pricing

Best AI voice agent pricing worldwide - from ₹4/min ($0.04) | 40% more affordable than US alternatives

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available