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Twilio Integration

Twilio Voice AI Integration

Add conversational AI to your Twilio phone numbers. Keep your existing setup, add intelligent voice automation. Inbound and outbound AI calls on Twilio's global infrastructure.

View All Integrations
100+

Countries

5 min

Setup Time

99.99%

Uptime

0

Code Changes

Twilio + AI Voice

Best of both worlds

Use Your Twilio Numbers

Connect your existing Twilio phone numbers. No number porting needed. Your numbers, our AI, instant upgrade.

Easy Integration

Point your Twilio webhook to our endpoint. AI starts handling calls in minutes. No code changes to your app.

Global Coverage

Twilio's worldwide number availability + our AI. Make and receive AI calls in 100+ countries.

Scalable Infrastructure

Handle 1 call or 1000 concurrent calls. Twilio's infrastructure + our AI scales automatically.

API First

Trigger calls via API, receive webhooks for outcomes. Full programmatic control for developers.

Unified Analytics

All call data in one dashboard. Combine Twilio CDR with AI conversation analytics.

How to Integrate

Live in 5 minutes

1

Connect Twilio Account

Enter your Twilio Account SID and Auth Token. We securely connect to your Twilio account.

2

Configure AI Agent

Set up your AI agent with custom scripts, voice, and business logic for your use case.

3

Point Webhook

Update your Twilio number's webhook URL to our endpoint. Takes 30 seconds.

4

Go Live

Your Twilio number now answers with AI. Test it, iterate, and scale.

Why Twilio + Our AI

Keep what works, add what's missing

For Developers

  • Keep Your Stack

    Works with existing Twilio setup

  • API Control

    Full programmatic access

  • Webhook Events

    Real-time call outcomes

  • No Lock-In

    Your Twilio account, always

For Business

  • Instant Upgrade

    AI on existing numbers

  • Cost Efficient

    Pay Twilio rates + AI

  • Global Reach

    100+ countries

  • Enterprise Ready

    Twilio's reliability

Simple API Integration

Trigger AI calls programmatically

# Trigger outbound call via your Twilio number
curl -X POST https://voice-agent.edesy.in/api/v1/calls \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -d '{
    "provider": "twilio",
    "from": "+14155551234",
    "to": "+919876543210",
    "agent_id": "sales-qualifier",
    "context": {
      "lead_name": "John",
      "company": "Acme Inc"
    }
  }'
View API DocsTry It Live

What You Can Build

Common Twilio + AI use cases

AI IVR Replacement

Replace button-press IVR with natural conversation

Learn more

Outbound Campaigns

Automated sales calls, reminders, notifications

Learn more

Customer Service

Handle support calls 24/7 with AI

Learn more

Appointment Booking

AI schedules and confirms appointments

Learn more

Lead Qualification

AI SDR that qualifies and books demos

Learn more

Payment Collection

Automated reminder and collection calls

Learn more

Twilio Users Love Our AI

Real results from Twilio integrations

"We had 20 Twilio numbers across departments. Adding AI took one afternoon. Now all of them have intelligent call handling."

20 Numbers, 1 Day

SaaS

Engineering Lead

"Kept our Twilio Studio flows for routing, added AI for actual conversations. Best of both worlds."

Hybrid Approach

Clinics

IT Director

"Our Twilio bill stayed the same. We just added AI processing on top. ROI was immediate from reduced agent calls."

Immediate ROI

Retail

CX Manager

Twilio Integration FAQ

Common questions about connecting Twilio

Do I need to change my Twilio numbers?

No! You keep your existing Twilio numbers. We simply handle the AI conversation when calls come in or go out. Your numbers, your Twilio account, our AI layer on top.

How does billing work?

You pay Twilio for telephony (minutes, numbers) as usual. You pay us for AI processing (per minute of AI conversation). Two separate bills, complete transparency.

Can I use Twilio for outbound AI calls?

Yes! Trigger outbound calls via our API. We use your Twilio account to place the call, and our AI handles the conversation. Caller ID shows your Twilio number.

What about Twilio Studio or Functions?

You can integrate with Twilio Studio by pointing specific paths to our AI. For simple use cases, you can replace Studio entirely. For complex workflows, use Studio for routing and our AI for conversations.

Is my Twilio Auth Token secure?

Yes, we encrypt and store credentials securely. We only use them to manage call routing on your behalf. You can revoke access anytime from your Twilio console.

Can I switch back to my old setup?

Absolutely. Just point your Twilio webhook back to your original endpoint. No lock-in. We make it easy to try and easy to leave (though most don't!).

Other Telephony Integrations

We work with multiple providers

Exotel Plivo Custom SIP

Ready to Add AI to Your Twilio Numbers?

Connect your Twilio account and start handling calls with AI in minutes

View Pricing

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
Lead Qualification

B2B Lead Qualification - Flipkart Gift

AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.

1-2 second response latencyBilingual Hindi + English

Audio player powered by Google Drive

Open in Drive
Malayalam
Education

Institute Admission - Malayalam

AI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.

Malayalam language supportEducation sector use case

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Open in Drive
Tamil
Education

Institute Admission - Tamil

AI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.

Tamil language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Assamese
Lead Qualification

Solar Company Lead Qualification - Assamese

AI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.

Assamese language supportSolar/renewable energy sector

Audio player powered by Google Drive

Open in Drive
Bengali
Appointment Booking

Hospital Appointment Booking - Bengali

AI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.

Bengali language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Hindi
Appointment Booking

Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

Hindi language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Telugu
Appointment Booking

Hospital Appointment Booking - Telugu

AI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.

Telugu language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive

Simple, Transparent Pricing

Best AI voice agent pricing worldwide - from ₹4/min ($0.04) | 40% more affordable than US alternatives

Pay As You Go
₹6/ minute + telephony$0.07/min
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 8+ Indian languages
  • 24/7 availability
Get Started
Most Popular
Pro
₹1,499/ month$18/month
For growing businesses
  • ₹5/min ($0.06) platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
₹4,999/ month$60/month
For high-volume operations
  • ₹4.50/min ($0.05) platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers
Ultra
₹14,999/ month$180/month
Maximum value for enterprises
  • ₹4/min ($0.04) platform rate - lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Dedicated infrastructure
  • 99.9% uptime SLA
  • White-label option
  • Dedicated account manager

Stay Updated

Get the latest updates on AI voice technology, product releases, and exclusive resources.

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Products

  • AI Voice Assistant
  • WhatsApp Voice AI
  • WhatsApp Bot Builder
  • AI Website Chatbot
  • AI-SDR
  • Number Masking
  • Shopify Apps
  • View All Products

Solutions

  • For E-commerce
  • For Healthcare
  • For Real Estate
  • For Restaurants
  • For Appointments
  • View All Use Cases

Services

  • AI Chatbot Development
  • Voice AI Development
  • Shopify Development
  • SaaS Development
  • WhatsApp API Integration
  • View All Services

Resources

  • Documentation
  • Voice Agent Docs
  • API Reference
  • Number Masking API Docs
  • Blog
  • Changelog
  • Book a Demo

Company

  • About Us
  • Contact
  • Careers
  • Privacy Policy
  • Terms of Service
  • AI Voice Assistant
  • WhatsApp Voice AI
  • WhatsApp Bot Builder
  • AI Website Chatbot
  • AI-SDR
  • Number Masking
  • Shopify Apps
  • View All Products
  • For E-commerce
  • For Healthcare
  • For Real Estate
  • For Restaurants
  • For Appointments
  • View All Use Cases
  • AI Chatbot Development
  • Voice AI Development
  • Shopify Development
  • SaaS Development
  • WhatsApp API Integration
  • View All Services
  • Documentation
  • Voice Agent Docs
  • API Reference
  • Number Masking API Docs
  • Blog
  • Changelog
  • Book a Demo
  • About Us
  • Contact
  • Careers
  • Privacy Policy
  • Terms of Service

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