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Looking for a Dialpad AI alternative for voice automation? See why businesses choose Edesy for dedicated AI voice bots, usage-based pricing, and superior Indian language support.
Indian Languages
Seat Licenses
Support Hours
Voice Focused
See how Edesy compares to Dialpad AI
Key reasons teams choose us for voice automation
Focused Solution
Purpose-built for AI voice automation. Not a UCaaS platform with AI bolted on.
Usage-Based Pricing
Pay per minute, not per seat. Ideal for automation where you don't need human agents.
India-First Design
Built for Indian languages, accents, and telephony. Not retrofitted for the Indian market.
Local Support
Support team in IST timezone. Quick response when you need help.
What businesses build with Edesy
Real feedback from businesses
"We needed autonomous voice bots, not AI-assisted human calls. Edesy handles 70% of our inbound calls without any human involvement."
70% Automation
Retail
Support Manager
"Per-minute pricing made sense for our after-hours automation. We weren't adding human agents, so seat licenses didn't fit our model."
Usage-Based
Clinics
Operations
"Hindi and Tamil support was essential. Our customers speak multiple languages and the AI handles switching between them naturally."
Multilingual
Insurance
CX Lead
Common questions about Edesy vs Dialpad AI
Dialpad is a full UCaaS (Unified Communications as a Service) platform that includes AI features for call transcription and analytics. Edesy is a dedicated AI voice automation platform. If you need a complete phone system with video and messaging, Dialpad fits. If you need autonomous voice bots that handle calls without human agents, Edesy is purpose-built for that.
For voice automation specifically, yes. Dialpad charges per-seat licensing ($15-25+/user/month) designed for human agents. Edesy charges per-minute for actual AI usage with no seat fees. If you're automating calls without human agents, Edesy's model is significantly more cost-effective.
Not entirely. Dialpad is a full business phone system with video conferencing and team messaging. Edesy focuses specifically on AI voice automation. Many businesses use Edesy alongside their existing phone system (including Dialpad) for specific automation use cases like appointment reminders, lead qualification, or after-hours support.
Different focus. Dialpad Ai excels at real-time transcription, call summaries, and agent coaching during human-handled calls. Edesy excels at fully autonomous conversations where the AI handles the entire call without human involvement. Choose based on whether you need AI-assisted human calls or fully automated AI calls.
Edesy has significantly better Indian language support with 8+ regional languages (Hindi, Tamil, Telugu, Bengali, Kannada, Malayalam, Marathi, Gujarati) and speech recognition tuned for Indian accents. Dialpad supports major global languages but has limited Indian regional language capability.
Yes! We offer free demos and pilot programs. You can test the AI voice assistant with your specific use case before making a decision. This lets you compare real-world performance against your current solution.
See how we compare to other platforms
See why businesses choose Edesy for voice automation. Get a personalized demo.