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Looking for a telephony-first alternative to Voiceflow? See why businesses choose Edesy for phone call automation with built-in calling infrastructure and campaign management.
Telephony
Indian Languages
Included
Available
Voiceflow is a conversation design platform for building chatbots and voice assistants across multiple channels. Edesy is purpose-built for phone call automation with telephony infrastructure included. If your primary use case is making/receiving phone calls, Edesy is the simpler, more complete solution.
See how Edesy compares to Voiceflow
Key advantages for telephony use cases
Telephony-First Design
Built for phone calls from day one. No need to integrate telephony providers yourself. Just configure and start calling.
Campaign Management
Built-in bulk calling, scheduling, retry logic, and analytics. Run outbound campaigns without building infrastructure.
Indian Market Ready
Native Indian languages, local telephony providers (Exotel), TRAI compliance. Optimized for India from the start.
Self-Hosted Option
Deploy on your infrastructure for data sovereignty. Perfect for regulated industries with compliance requirements.
Which platform fits your needs?
Choose Edesy When:
Choose Voiceflow When:
What businesses build with Edesy
Real feedback from phone automation users
"We evaluated Voiceflow for our call center but needed to integrate Twilio ourselves. With Edesy, telephony was included. We were live in days, not weeks."
Faster Setup
Call Center
Tech Lead
"The built-in campaign management is what sold us. Upload contacts, schedule calls, track results - all in one place. No need for additional tools."
All-in-One
Marketing
Director
"For phone calls specifically, Edesy is simpler. Voiceflow is great for chat, but when you need telephony, you want something purpose-built."
Purpose-Built
SaaS
CTO
Common questions about Edesy vs Voiceflow
Voiceflow is a conversation design platform for building chatbots and voice assistants across multiple channels (web, chat, voice). Edesy is telephony-first - built specifically for phone call automation with built-in calling infrastructure, campaign management, and Indian telephony integrations.
Voiceflow requires third-party integrations for phone calling. You'd need to connect it to Twilio or another telephony provider, build the integration, and manage the infrastructure. Edesy has this built-in - just configure your agent and start calling.
Choose Voiceflow if: 1) You need multichannel (chat, web widget, SMS, voice), 2) You're building conversational product features, 3) You need advanced visual conversation design. Choose Edesy if: You're focused on phone call automation with built-in telephony.
Yes, we have a flow builder for designing conversation logic. While Voiceflow's canvas is more advanced for complex branching, our builder covers most phone call use cases effectively. For complex needs, you can also use our API.
If you're using Voiceflow for phone calls, yes! We can help migrate your conversation flows. The concepts are similar, but Edesy's telephony-first approach often simplifies the setup. Contact us for migration assistance.
Voiceflow offers a free tier for prototyping. We offer trial credits to test the platform. For phone call use cases specifically, Edesy is often more cost-effective because telephony is included, not an add-on.
See how we compare to other platforms
See why businesses choose Edesy for phone call automation. Get a personalized demo.