Edesy AI Voice vs Voiceflow

Voiceflow is a conversation design platform for building chatbots and voice assistants across multiple channels (web, chat, voice). Edesy is telephony-first - built specifically for phone call automation with built-in calling infrastructure, campaign management, and Indian telephony integrations.

Voiceflow requires third-party integrations for phone calling. You'd need to connect it to Twilio or another telephony provider, build the integration, and manage the infrastructure. Edesy has this built-in - just configure your agent and start calling.

Choose Voiceflow if: 1) You need multichannel (chat, web widget, SMS, voice), 2) You're building conversational product features, 3) You need advanced visual conversation design. Choose Edesy if: You're focused on phone call automation with built-in telephony.

Yes, we have a flow builder for designing conversation logic. While Voiceflow's canvas is more advanced for complex branching, our builder covers most phone call use cases effectively. For complex needs, you can also use our API.

If you're using Voiceflow for phone calls, yes! We can help migrate your conversation flows. The concepts are similar, but Edesy's telephony-first approach often simplifies the setup. Contact us for migration assistance.

Voiceflow offers a free tier for prototyping. We offer trial credits to test the platform. For phone call use cases specifically, Edesy is often more cost-effective because telephony is included, not an add-on.