Quick Answer
Edesy provides voice AI in Spanish, Portuguese and French, including the regional variants that matter for the Americas: Spanish (Latin America), Spanish (Mexico), Portuguese, Portuguese (Portugal), French and French (Canada). Catalan is also supported.
All languages are included in every plan at INR 4-6 per minute (roughly USD 0.04-0.07), with no setup fee and no minimum commitment. Inbound, outbound and campaign automation are available in each of them.
Language and Variant Coverage
| Language | Variants available | Inbound | Outbound | Campaigns |
|---|---|---|---|---|
| Spanish | Spanish, Spanish (Latin America), Spanish (Mexico) | Yes | Yes | Yes |
| Portuguese | Portuguese, Portuguese (Portugal) | Yes | Yes | Yes |
| French | French, French (Canada) | Yes | Yes | Yes |
| Catalan | Catalan | Yes | Yes | Yes |
French and French (Canada) matter for North American deployments — a US or Canadian operation covering Quebec needs French alongside Spanish, and both run on the same agent configuration.
What Is NOT Included
Stating this plainly, because it is the question buyers ask second:
- Indigenous and regional languages beyond those listed (Quechua, Guarani, Nahuatl) are not supported.
- Catalan is supported as a language, but it is not a LATAM market language — it is listed here because it is frequently asked for alongside Spanish.
- A language being supported does not mean we supply local phone numbers in every country in that language's region. Number availability is a separate question — ask about the specific country before assuming.
Market Overview
The Latin America region represents a significant opportunity for voice AI. Key markets include Brazil, Mexico, Argentina, Colombia, Chile, Peru. Businesses in these markets need voice automation that speaks their customers' languages natively — not just English.
Language Support
Edesy supports all major languages for this region as part of its 75+ language platform:
- Spanish: Full voice AI support including inbound, outbound, and campaign automation
- Portuguese: Full voice AI support including inbound, outbound, and campaign automation
Each language includes:
- Natural conversation with dialect support
- Code-switching with English
- Post-call data extraction
Key Use Cases
Customer Support
Inbound voice AI handles customer queries in the local language, 24/7. No more forcing customers to speak English or navigate IVR menus.
Sales and Lead Qualification
Outbound AI agents qualify leads in the local language. Code-switching with English is supported for business conversations.
Collections and Reminders
Payment reminders, appointment confirmations, and follow-up calls in the local language see higher engagement rates.
Surveys and Feedback
Voice surveys in the local language achieve 60% response rates vs 5-10% for email/SMS.
Pricing
- From ₹4/min on plans and credit packs (₹6/min pay as you go)
- No setup fees or minimums
- All languages included in every plan
- Multi-provider telephony for local number support
Getting Started
- Sign up for free
- Select your language
- Configure your agent
- Test in browser
- Connect a local phone number
- Go live
Common Questions
Which providers offer voice AI in Spanish, Portuguese and French?
Edesy supports all three, plus the Spanish (Latin America), Spanish (Mexico), Portuguese (Portugal) and French (Canada) variants, on a single platform with one agent configuration.
Does the same agent handle more than one language?
Yes. Code-switching with English is supported, so an agent can move between languages mid-call rather than requiring a separate deployment per language.
What does it cost per minute?
INR 4-6 per minute (approximately USD 0.04-0.07). Every language is included in every plan — there is no per-language surcharge.
Are local phone numbers included?
Telephony is multi-provider, so local number support depends on the country. Confirm availability for your specific market rather than assuming coverage follows language support.
Can it handle Brazilian Portuguese?
Portuguese is supported. If you need a specifically Brazilian voice and accent rather than European Portuguese, raise it during setup so the right voice is selected.
Related Resources
Deploy voice AI in Brazil, Mexico, Argentina, Colombia, Chile, Peru with Edesy. 75+ languages, from ₹4/min, 10-minute setup. Start free trial.