Fintech operates under intense regulatory scrutiny. Every customer call must follow KYC protocols, AML guidelines, and data protection rules. AI monitors every one.
KYC/AML
Compliance
100%
Call Coverage
Audit-Ready
Reports
Real results from businesses using AI voice automation
Results seen within 30 days
Verify that agents complete all required KYC steps — identity verification, document confirmation, and address validation.
Detect suspicious patterns, unusual transaction discussions, and potential money laundering indicators across all calls.
Score customer onboarding calls for completeness, accuracy, and customer experience quality.
AI flags calls with potential fraud indicators — impersonation attempts, social engineering, and unusual requests.
Track how agents handle payment disputes, chargebacks, and complaint resolution procedures.
Automated audit logs for every call with compliance status, verification steps completed, and any violations detected.
Connect your phone system or upload recordings. API integration for automated ingestion.
Every call checked for KYC completion, AML indicators, fraud signals, and regulatory compliance.
Compliance dashboard shows verification rates, violation trends, and risk scores by agent and time period.
Pull audit-ready compliance reports for any time period. Ready for regulatory review at any time.
Analyze calls in 50+ languages with native accuracy
Native Sarvam AI transcription for 528M+ speakers
Native support for 228M+ speakers
Native support for 83M+ speakers
Native support for 75M+ speakers
International support for 559M+ speakers
International support for 310M+ speakers
International support for 920M+ speakers
International support for 280M+ speakers
AI-powered support for 125M+ speakers
AI-powered support for 77M+ speakers
AI-powered support for 199M+ speakers
AI-powered support for 258M+ speakers
Call Quality AI can be configured for KYC, AML, PCI-DSS, RBI guidelines, SEBI regulations, and custom compliance frameworks. Define your specific regulatory requirements via custom schemas.
Yes. AI flags calls with unusual identity verification patterns, pressure tactics, and requests that deviate from normal customer behavior.
Call Quality AI can detect and flag sensitive data mentions (card numbers, account details). Configure PII redaction rules to protect customer data in transcripts.
Start analyzing 100% of your calls with AI. No manual QA sampling, no inconsistent scoring, no missed insights.