Client intake calls determine case quality and client satisfaction. AI scores intake quality, monitors privilege compliance, and ensures every prospective client gets proper handling.
Intake
Quality Scoring
Privilege
Compliance
Case Type
Categorization
Real results from businesses using AI voice automation
Results seen within 30 days
Score intake calls on information gathering, empathy, professionalism, and proper case qualification.
Monitor calls for proper privilege warnings, confidentiality statements, and appropriate information boundaries.
Auto-categorize inquiries by practice area — personal injury, family law, criminal defense, corporate, immigration.
Extract fee quotes, retainer discussions, and payment terms from calls for accurate billing records.
Track how prospective clients found the firm. Identify which referral sources produce the best cases.
Flag calls that may present conflict of interest situations based on parties mentioned and case details.
Upload intake recordings or connect your phone system. Supports all major audio formats.
Every call scored for quality, case categorized, fee discussions extracted, and compliance verified.
Intake quality dashboard shows scores by attorney, case type, and time period.
Coach intake staff with specific feedback. Optimize scripts based on what converts best.
Analyze calls in 50+ languages with native accuracy
Native Sarvam AI transcription for 528M+ speakers
Native support for 228M+ speakers
Native support for 83M+ speakers
Native support for 75M+ speakers
International support for 559M+ speakers
International support for 310M+ speakers
International support for 920M+ speakers
International support for 280M+ speakers
AI-powered support for 125M+ speakers
AI-powered support for 77M+ speakers
AI-powered support for 199M+ speakers
AI-powered support for 258M+ speakers
Call Quality AI monitors for proper privilege establishment. It flags calls where privilege warnings are missing or where sensitive information may be discussed without proper safeguards.
Yes. AI auto-categorizes inquiries by practice area based on the conversation content. Custom categories can be defined for your firm's specific practice areas.
Yes. Data is encrypted, access is role-based, and retention policies are configurable. Call Quality AI supports the security requirements expected for legal data.
Start analyzing 100% of your calls with AI. No manual QA sampling, no inconsistent scoring, no missed insights.