Performance Analysis

91% Call Success Rate: What Makes Edesy Voice AI Work

Analysis of 3,290+ call logs showing how Edesy achieves 91% call success rate across multiple industries and languages. Disposition breakdown and quality insights.

91%

Success Rate

3,290+

Calls Analyzed

91.4%

Qualification Rate

Integrates with the tools you already use

ShopifyAmazonStripeSlackNotionVercel
91%

Success Rate

3,290+

Calls Analyzed

91.4%

Qualification Rate

10+

Languages

The Story

Challenge, solution, and results

The Challenge

Businesses switching to AI voice agents worry about quality. Will the AI understand customers? Will success rates match human agents? What happens with difficult calls?

The Solution

Comprehensive analysis of 3,290+ production call logs across 10+ Indian languages. Gemini Live 2.5 HD provides natural conversation quality with <500ms response latency. Fallback to human handoff for complex scenarios.

The Results

91.0% call success rate (calls reaching successful disposition). 91.4% lead qualification rate. Only 5.2% not-interested, 1.6% partial, 1.3% voicemail. Sub-500ms response latency means conversations feel natural. Multi-language support doesn't degrade quality.

How It Works

From setup to results in 3 steps

  1. Step 1 of 3: Configure

    Set up your AI voice agent with language, industry, and call flow preferences in under 10 minutes.

  2. Step 2 of 3: Deploy

    Connect your phone number and launch. Test with sample calls, then go live with real customers.

  3. Step 3 of 3: Analyze

    Track call outcomes, success rates, and extracted data in real-time. Optimize continuously.

Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available
Bring Your Own Keys
₹1/ minute + your AI & telephonyplatform fee, all your own keys
Use your own STT, LLM & TTS keys
  • ₹1/min with all your own keys, ₹1.20 with some
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs, Sarvam or Cartesia keys
  • Pay AI providers directly at your own rates
  • Up to 10 Google AI Studio keys in a pool
  • Best for high volume
See BYOK Pricing

Related Resources

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