Comparison

Edesy Voice AI vs Human Call Center: Complete Cost Analysis

Side-by-side comparison of AI voice agents vs human call center agents. Cost, availability, languages, scalability, and quality comparison with real data.

INR 4-6

AI Per Minute

INR 25-30

Human Per Minute

24/7

vs 8-12 Hours

Trusted by businesses worldwide

ShopifyAmazonStripeSlackNotionVercel
INR 4-6

AI Per Minute

INR 25-30

Human Per Minute

24/7

vs 8-12 Hours

73+

vs 1-3 Languages

The Story

Challenge, solution, and results

The Challenge

Call centers are expensive — INR 25-30/min fully loaded (salary, training, attrition, infrastructure, management). Scaling means proportional cost increase. Finding multilingual agents is hard. Night shifts and weekends cost extra.

The Solution

AI voice agents at INR 4-6/min with zero overhead. Instant scaling, 73+ languages, 24/7 availability, consistent quality on every call. Human handoff for complex scenarios. Analytics and recording on every call.

The Results

75-85% cost reduction. 24/7 availability vs 8-12 hour shifts. 73+ languages vs 1-3 per human agent. Zero attrition, zero training time. 91% success rate on production calls. Best for: routine calls, high-volume campaigns, multilingual markets, after-hours coverage.

How It Works

From setup to results in 3 steps

1

Configure

Set up your AI voice agent with language, industry, and call flow preferences in under 10 minutes.

2

Deploy

Connect your phone number and launch. Test with sample calls, then go live with real customers.

3

Analyze

Track call outcomes, success rates, and extracted data in real-time. Optimize continuously.

Simple, Transparent Pricing

AI-powered phone calls from ₹6/min — or bring your own AI keys and pay just ₹1.5/min platform fee

Pay As You Go
₹6/ minute + telephony$0.07/min
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 8+ Indian languages
  • 24/7 availability
Get Started
Most Popular
Pro
₹1,499/ month$18/month
For growing businesses
  • ₹5/min ($0.06) platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
₹4,999/ month$60/month
For high-volume operations
  • ₹4.50/min ($0.05) platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers
Ultra
₹14,999/ month$180/month
Maximum value for enterprises
  • ₹4/min ($0.04) platform rate - lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Dedicated infrastructure
  • 99.9% uptime SLA
  • White-label option
  • Dedicated account manager
Bring Your Own Keys
₹1.5/ minute + your AI & telephonyplatform fee
Use your own STT, LLM & TTS keys
  • Lowest platform rate
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs keys
  • Pay AI providers directly at your own rates
  • No platform markup on AI minutes
  • Data residency & compliance friendly
  • Best for high volume
See BYOK Pricing

Related Resources

Explore more voice AI solutions

Ready to achieve similar results?

Start with a free trial — deploy your AI voice agent in under 10 minutes. INR 4-6 per minute, 73+ languages.