Comparison

AI Voice Agent vs Traditional IVR: Why Businesses Are Switching

Comprehensive comparison of AI voice agents vs traditional IVR systems. Natural conversation vs button presses, 73 languages vs 2-3, INR 4-6/min vs setup + per-minute fees.

73+

Languages vs 2-3

Natural

vs Button Press

10min

vs Weeks Setup

Integrates with the tools you already use

ShopifyAmazonStripeSlackNotionVercel
73+

Languages vs 2-3

Natural

vs Button Press

10min

vs Weeks Setup

INR 4-6

Per Minute

The Story

Challenge, solution, and results

The Challenge

Traditional IVR systems force callers into rigid menu trees. 'Press 1 for English, Press 2 for Hindi.' Customers hate it — 67% of callers try to skip IVR to reach a human. IVR can't handle natural language, complex queries, or regional languages.

The Solution

AI voice agents replace IVR with natural conversation. Callers simply speak their request in any of 73+ languages. No menus, no button presses, no frustration. The AI understands intent, asks follow-up questions, and resolves queries or routes to the right agent.

The Results

80% first-call resolution (vs 30% for IVR). 73+ languages (vs 2-3 for most IVR). Setup in 10 minutes (vs weeks for IVR). Customer satisfaction dramatically higher. Cost comparable or lower when factoring in IVR setup + maintenance + customer churn.

How It Works

From setup to results in 3 steps

  1. Step 1 of 3: Configure

    Set up your AI voice agent with language, industry, and call flow preferences in under 10 minutes.

  2. Step 2 of 3: Deploy

    Connect your phone number and launch. Test with sample calls, then go live with real customers.

  3. Step 3 of 3: Analyze

    Track call outcomes, success rates, and extracted data in real-time. Optimize continuously.

Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available
Bring Your Own Keys
₹1/ minute + your AI & telephonyplatform fee, all your own keys
Use your own STT, LLM & TTS keys
  • ₹1/min with all your own keys, ₹1.20 with some
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs, Sarvam or Cartesia keys
  • Pay AI providers directly at your own rates
  • Up to 10 Google AI Studio keys in a pool
  • Best for high volume
See BYOK Pricing

Related Resources

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Start with a free trial — deploy your AI voice agent in under 10 minutes. INR 4-6 per minute, 73+ languages.