An education institute in Kerala deployed Malayalam-speaking AI to follow up with admission inquiries. Regional language automation boosted enrollment conversion.
50%
Query Resolution
Malayalam
Native Language
2x
Follow-up Speed
Trusted by businesses worldwide
Query Resolution
Native Language
Follow-up Speed
Availability
Challenge, solution, and results
The institute received hundreds of admission inquiries but couldn't follow up quickly enough. Many prospective students and parents preferred Malayalam. Staff was overwhelmed during admission season.
Deployed Malayalam-speaking AI voice agent for admission inquiry follow-up. The agent calls leads, answers common questions about courses/fees/eligibility, and schedules campus visits.
50% of routine queries resolved without human intervention. Follow-up speed doubled. Enrollment conversion improved as Malayalam-speaking parents engaged more naturally. Staff handles only complex, high-intent inquiries.
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