A leading hospital in Odisha deployed Odia-speaking voice AI to handle doctor availability queries. Patients now get instant answers in their native language, 24/7.
80%
Queries Automated
24/7
Availability
Odia
Native Language
Integrates with the tools you already use
Queries Automated
Availability
Native Language
Response Time
Challenge, solution, and results
The hospital was handling 200+ daily calls asking about doctor schedules, OPD timings, and appointment availability. Staff struggled to manage volumes, especially in Odia — the patients' native language. Peak hours saw 30-40% missed calls.
Deployed an Odia-speaking AI voice agent powered by Gemini Live 2.5 HD. The agent handles inbound calls, checks real-time doctor availability, and can book appointments — all in natural Odia with English code-switching support.
80% of routine queries are now handled by AI without human intervention. Patient satisfaction improved as calls are answered instantly in Odia. Staff focus on complex cases instead of routine scheduling.
From setup to results in 3 steps
Set up your AI voice agent with language, industry, and call flow preferences in under 10 minutes.
Connect your phone number and launch. Test with sample calls, then go live with real customers.
Track call outcomes, success rates, and extracted data in real-time. Optimize continuously.
From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.
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