An insurance company serving Northeast India deployed Assamese-speaking AI for premium payment reminders and collection calls.
Assamese
Native Language
40%
Renewal Increase
Automated
Follow-ups
Trusted by businesses worldwide
Native Language
Renewal Increase
Follow-ups
Per Minute
Challenge, solution, and results
Insurance premium collection in Northeast India required Assamese-speaking agents. Hiring was difficult and expensive. Customers often ignored generic English reminder calls.
Deployed Assamese AI voice agent for premium payment reminders. The agent calls policyholders in natural Assamese, reminds about due dates, explains late payment consequences, and offers payment options.
40% increase in on-time renewals. Customers respond better to Assamese-speaking AI. Persistent but polite follow-up without human agent fatigue. Full compliance with insurance communication regulations.
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