Government

How a Municipal Corporation Automated Tax Recovery with Voice AI

A municipal corporation in Maharashtra deployed Hindi and Marathi voice AI to automate property tax collection calls. 91% success rate with sentiment analysis and payment commitment tracking.

91%

Call Success Rate

Hindi/Marathi

Languages

Sentiment

Analysis Built-in

Integrates with the tools you already use

ShopifyAmazonStripeSlackNotionVercel
91%

Call Success Rate

Hindi/Marathi

Languages

Sentiment

Analysis Built-in

INR 4-6

Per Minute

The Story

Challenge, solution, and results

The Challenge

The municipal corporation needed to contact thousands of property owners about outstanding tax dues. Manual calling was expensive, slow, and couldn't track citizen sentiment or payment commitments systematically.

The Solution

Deployed bilingual (Hindi/Marathi) AI voice agents with post-call data extraction. The system automatically classifies citizen sentiment (cooperative, resistant, confused), tracks payment commitments with dates, and detects escalation triggers.

The Results

91% call success rate. Structured data extraction captures payment commitments, sentiment, and escalation flags automatically. Cost reduced from INR 25-30/min (human agent) to INR 4-6/min. Full audit trail for every call.

How It Works

From setup to results in 3 steps

  1. Step 1 of 3: Configure

    Set up your AI voice agent with language, industry, and call flow preferences in under 10 minutes.

  2. Step 2 of 3: Deploy

    Connect your phone number and launch. Test with sample calls, then go live with real customers.

  3. Step 3 of 3: Analyze

    Track call outcomes, success rates, and extracted data in real-time. Optimize continuously.

Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available
Bring Your Own Keys
₹1/ minute + your AI & telephonyplatform fee, all your own keys
Use your own STT, LLM & TTS keys
  • ₹1/min with all your own keys, ₹1.20 with some
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs, Sarvam or Cartesia keys
  • Pay AI providers directly at your own rates
  • Up to 10 Google AI Studio keys in a pool
  • Best for high volume
See BYOK Pricing

Related Resources

Explore more voice AI solutions

Ready to achieve similar results?

Start with a free trial — deploy your AI voice agent in under 10 minutes. INR 4-6 per minute, 73+ languages.