An organization deployed Bengali+English voice AI to conduct large-scale status collection surveys. Structured data extraction captures responses automatically.
Bengali+English
Bilingual
60%
Response Rate
Structured
Data Capture
Trusted by businesses worldwide
Bilingual
Response Rate
Data Capture
Analysis
Challenge, solution, and results
Conducting large-scale surveys in Bengali required many bilingual agents. Response rates for email/SMS surveys were under 10%. Phone surveys needed to capture structured data, not just yes/no answers.
Deployed Bengali+English AI voice agent for outbound survey calls. The agent conducts conversational surveys, captures structured responses, and handles both Bengali and English naturally.
60% response rate (vs 5-10% for email/SMS). Structured data extraction captures detailed responses. Bengali speakers engage more openly in their native language. Post-call analysis provides sentiment and demographic insights.
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