There are two separate money flows in Paid Calls, and they never mix:
| Flow | From | To |
|---|---|---|
| Consultation fees | Your callers | Your Razorpay account |
| Talk time and number rental | Your Edesy wallet | Edesy |
What Edesy charges#
| Charge | Price |
|---|---|
| Fee on payments | Rs 0 |
| Talk time (call-in or callback) | Rs 1.00 per minute, rounded up to the whole minute, never more than the package length |
| Unpaid callers | Rs 0: refused without being answered |
| Missed calls | Rs 0 talk time; the payment stays valid |
| Number rental | Rs 499/month mobile, Rs 449/month landline |
Prices exclude 18% GST. New accounts get Rs 20 welcome credit, no card needed.
Example: a 7 minute 20 second call on a 10 minute package is billed as 8 minutes, Rs 8.00.
What Razorpay charges#
Razorpay charges its own fee on each payment under your agreement with them. Check your Razorpay dashboard for your rate. Edesy adds nothing on top.
Keep the wallet topped up#
Talk time is taken from your prepaid Edesy wallet. Recharge it in the portal. A callback can't be placed when the wallet has no balance, and the caller's payment then stays valid for another try.
Estimate your month#
Use the paid call earnings calculator: enter your package price, minutes, calls a day and your Razorpay fee percentage to see what you keep. See also Paid Calls pricing.
FAQ#
Is there a monthly platform fee for Paid Calls? No. You pay for talk time and the number rental.
Are refused callers billed? No. They are refused before the call is answered.