To use Plivo with Edesy, register a carrier that authenticates to Plivo by registration: Edesy registers to phone.plivo.com with your Plivo SIP credentials and sends calls to the phone.plivo.com:5060 gateway over UDP. Then list your Plivo numbers on Edesy and point their inbound calls at the Edesy SIP address from onboarding.

Values#

Setting	Value
Auth to Plivo	Registration (`requires_register: true`)
Username / password	The SIP credentials from your Plivo console
Realm	`phone.plivo.com`
Gateway	`phone.plivo.com`, port `5060`, UDP

1. Register the carrier on Edesy#

curl -X POST https://voice-api.edesy.in/v1/trunk-portal/trunks \
  -H "Authorization: Bearer sk_YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Plivo",
    "requires_register": true,
    "register_username": "YOUR_PLIVO_SIP_USERNAME",
    "register_password": "YOUR_PLIVO_SIP_PASSWORD",
    "register_sip_realm": "phone.plivo.com",
    "host": "phone.plivo.com",
    "port": 5060,
    "protocol": "udp",
    "numbers": ["+1XXXXXXXXXX"]
  }'

2. Configure Plivo#

In the Plivo console, create the SIP credentials you used above. Keep them separate from your REST API keys.
Point inbound calls on your Plivo numbers to the Edesy SIP address from onboarding.
Allow G.711 μ-law and A-law.

Plivo's trunking options and hostnames vary by product and region. Confirm the gateway and realm for your account in the Plivo console.

3. Test#

Outbound: POST/v1/calls with from set to one of your Plivo numbers.
Inbound: dial the Plivo number.

FAQ#

Should I use my Plivo Auth ID and Auth Token as SIP credentials?#

Use whatever Plivo issues for SIP authentication on your account. Prefer dedicated SIP credentials over your main API keys where Plivo supports them.

Registration succeeds but outbound calls fail.#

Check the caller ID is a Plivo number on your account and the destination is in E.164.

See Bring Your Own Carrier for how routing works.