Enhance your masked calling with IVR (Interactive Voice Response) menus and intelligent routing. Create multi-level voice menus, route calls based on business hours, caller location, or DTMF input. Perfect for customer service scenarios where different teams handle different query types.
Enterprise Ready
API Included
99.9% Uptime
What you get with IVR & Routing
Part of our IVR & Routing capability
Part of our IVR & Routing capability
Part of our IVR & Routing capability
Part of our IVR & Routing capability
Part of our IVR & Routing capability
Part of our IVR & Routing capability
Detailed specs for developers and technical teams
IVR Levels
Up to 5 nested menus
Audio
Custom prompts (MP3/WAV)
DTMF
Full keypad support
Routing
Priority-based rules
Fallback
Voicemail or redirect
Languages
10+ Indian languages
How businesses use IVR & Routing
Customer support routing
Department selection
Language preference
After-hours handling
Explore how different industries leverage this feature
Other capabilities in our number masking solution
Record all masked calls for quality assurance, compliance, and dispute resolution. Secure cloud storage with easy retrieval.
Learn moreTrack call volumes, duration, patterns, and performance with real-time analytics dashboard. Export reports and set up alerts.
Learn moreEnable bidirectional calling between parties using masked numbers. Either party can initiate calls while keeping both numbers private.
Learn moreIntegrate number masking into your application with our REST API. Receive real-time events via webhooks for seamless automation.
Learn moreStart using IVR & Routing in your application today. Free trial available.