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Feature

Two-way Number Masking

Two-way number masking allows both parties to initiate calls to each other using the masked number. Unlike one-way masking where only one party can call, two-way masking creates a persistent connection that works in both directions. Essential for ongoing buyer-seller relationships and service provider communications. Note: v1 of Edesy currently ships click-to-call bridging (we dial Party A, then bridge Party B on answer — both see the masked number as caller ID). Persistent two-way DID-pair masking, where either party can directly dial the masked number to reach the other, is on the Enterprise roadmap — contact sales for early access.

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API Documentation

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Two-way Masking Benefits

What you get with Two-way Masking

Both parties can initiate calls

Part of our Two-way Masking capability

Persistent masked number pairs

Part of our Two-way Masking capability

No real numbers exposed ever

Part of our Two-way Masking capability

SMS support on masked numbers

Part of our Two-way Masking capability

Configurable session duration

Part of our Two-way Masking capability

Automatic number recycling

Part of our Two-way Masking capability

Technical Specifications

Detailed specs for developers and technical teams

Binding

Temporary or permanent pairs

Duration

1 hour to 30 days

Channels

Voice + SMS supported

Numbers

Indian DIDs (local rates)

Latency

< 100ms connection time

Capacity

Unlimited concurrent sessions

Use Cases

How businesses use Two-way Masking

Marketplace transactions

Service provider coordination

Ongoing customer relationships

Delivery communication

Industries Using Two-way Masking

Explore how different industries leverage this feature

Classifieds & Marketplaces

Number masking for buyer-seller communication on classifieds platforms. Protect user privacy and reduce spam.

Food & Quick Commerce

Privacy calling for food delivery and quick commerce platforms. Connect customers with delivery partners safely.

Ride Hailing & Transportation

Privacy calling for cab booking and ride-hailing platforms. Protect driver and rider identity.

Home Services

Number masking for home service platforms. Connect customers with service providers safely.

Explore More Features

Other capabilities in our number masking solution

Call Recording

Record all masked calls for quality assurance, compliance, and dispute resolution. Secure cloud storage with easy retrieval.

Learn more

Analytics

Track call volumes, duration, patterns, and performance with real-time analytics dashboard. Export reports and set up alerts.

Learn more

API & Webhooks

Integrate number masking into your application with our REST API. Receive real-time events via webhooks for seamless automation.

Learn more

IVR & Routing

Add IVR menus and intelligent call routing to your masked calls. Route calls based on time, location, or customer input.

Learn more

Two-way Masking FAQ

Ready to Use Two-way Masking?

Start using Two-way Masking in your application today. Free trial available.

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  • AI Voice Assistant
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Solutions

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Services

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Resources

  • Documentation
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  • API Reference
  • Number Masking API Docs
  • Blog
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Company

  • About Us
  • Contact
  • Careers
  • Privacy Policy
  • Terms of Service

Products

  • AI Voice Assistant
  • WhatsApp Voice AI
  • WhatsApp Bot Builder
  • AI Website Chatbot
  • AI-SDR
  • Number Masking
  • Shopify Apps
  • View All Products

Solutions

  • For E-commerce
  • For Healthcare
  • For Real Estate
  • For Restaurants
  • For Appointments
  • View All Use Cases

Services

  • AI Chatbot Development
  • Voice AI Development
  • Shopify Development
  • SaaS Development
  • WhatsApp API Integration
  • View All Services

Resources

  • Documentation
  • Voice Agent Docs
  • API Reference
  • Number Masking API Docs
  • Blog
  • Changelog
  • Book a Demo

Company

  • About Us
  • Contact
  • Careers
  • Privacy Policy
  • Terms of Service
  • AI Voice Assistant
  • WhatsApp Voice AI
  • WhatsApp Bot Builder
  • AI Website Chatbot
  • AI-SDR
  • Number Masking
  • Shopify Apps
  • View All Products
  • For E-commerce
  • For Healthcare
  • For Real Estate
  • For Restaurants
  • For Appointments
  • View All Use Cases
  • AI Chatbot Development
  • Voice AI Development
  • Shopify Development
  • SaaS Development
  • WhatsApp API Integration
  • View All Services
  • Documentation
  • Voice Agent Docs
  • API Reference
  • Number Masking API Docs
  • Blog
  • Changelog
  • Book a Demo
  • About Us
  • Contact
  • Careers
  • Privacy Policy
  • Terms of Service

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