Compare pricing across leading AI voice agent platforms including Edesy, Vapi, Retell AI, Bland.ai, and Play.ai. Calculate monthly costs based on your call volume and requirements. Find the most cost-effective solution for your business.
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100 - 50,000 minutes
Default: 3 minutes
1 - 100 concurrent
Sorted by monthly cost (lowest first)
| Vendor | Monthly Cost | Cost/Min | Cost/Call | Setup Fee | Features |
|---|---|---|---|---|---|
Edesy Best Value Save 67% vs Bland.ai | 6,750 4,500 billable mins | ₹1.50 | ₹4.05 | Free | |
Play.ai | 15,890 4,950 billable mins | ₹2.20 | ₹9.53 | Free | |
Vapi | 18,700 4,900 billable mins | ₹3.00 | ₹11.22 | Free | |
Retell AI | 19,940 4,800 billable mins | ₹2.80 | ₹11.96 | ₹15,000 | |
Bland.ai | 20,500 5,000 billable mins | ₹2.50 | ₹12.30 | ₹40,000 |
| Feature | Edesy | Play.ai | Vapi | Retell AI | Bland.ai |
|---|---|---|---|---|---|
| Custom Voice | |||||
| Multi-Language | |||||
| Analytics | |||||
| API Access | |||||
| SLA Guarantee | |||||
| Included Minutes | 500 | 50 | 100 | 200 | 0 |
| Monthly Base Fee | Free | ₹5,000 | ₹4,000 | ₹6,500 | ₹8,000 |
Includes 12 months of usage + one-time setup fees
Includes ₹15,000 setup fee
Includes ₹40,000 setup fee
That's 67% less than Bland.ai
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Pricing in INR with platforms that support Indian languages and use cases.
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COD Order Verification
Automatically call customers to verify COD orders before dispatch. Reduce fake orders and RTO by 30-40%.
Appointment Reminders
Call patients or clients to remind them of upcoming appointments. Reduce no-shows by up to 50%.
Lead Qualification
Screen inbound leads with qualifying questions before routing to sales team. Increase sales efficiency.
Customer Surveys
Conduct CSAT and NPS surveys via phone. Get higher response rates than email surveys.
Payment Reminders
Gentle automated reminders for pending payments. Professional and scalable collections.
Customer Support
Handle tier-1 support calls for FAQs, status checks, and simple issues. 24/7 availability.
Voice Quality & Naturalness
How natural does the AI voice sound? Test before committing. Robotic voices lead to hang-ups.
Language Support
For India, check Hindi and regional language support. Many platforms only support English well.
Integration Capabilities
Check API documentation, CRM integrations, and webhook support for your tech stack.
Scalability & Concurrency
Can the platform handle your peak call volumes? Check concurrent call limits.
Pricing Model Fit
Per-minute vs monthly subscription - which works better for your call patterns?
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Common questions about AI voice agent pricing
On Edesy, call time is prepaid at Rs 6 per minute, dropping to Rs 5, Rs 4.50 and Rs 4 per minute on larger top-ups, and new accounts get Rs 50 of free credit to test. The rate is charged on call time. For inbound calls you also need a number for customers to call, from Rs 449/month for a landline number. As a rough guide, a sales team making 2,000 two-minute calls a month uses about 4,000 minutes, or Rs 16,000 to Rs 24,000 depending on the tier.
Most platforms charge between about $0.05 and $0.15 per minute all-in, and the spread comes from the parts underneath: the platform fee, speech-to-text, the LLM, text-to-speech and telephony. Premium voices and large LLMs push the price up; lighter models and your own carrier bring it down. In India, Edesy is Rs 4 to Rs 6 per minute prepaid, or Rs 1.50 per minute platform fee if you bring your own STT, LLM and TTS keys.
Retell prices by component. As of October 2026 its pricing page lists $0.055 per minute for voice infrastructure, text-to-speech from $0.015 per minute (ElevenLabs voices $0.04 to $0.10), an LLM charge from under $0.01 to over $0.30 per minute depending on the model, and $0.015 per minute for telephony. A typical setup lands around $0.09 to $0.15 per minute, with 20 concurrent calls included and $8 per extra concurrent call per month. Check Retell's pricing page for current numbers.
10,000 hours is 600,000 minutes, so per-minute pricing dominates: at $0.10 per minute that is about $60,000 a month, and at Rs 4 per minute about Rs 24 lakh. On top of minutes, budget for phone numbers, concurrency (600,000 minutes over business hours means hundreds of simultaneous calls at peak), engineering time for integrations and prompt changes, QA review of calls, and compliance. At this volume, bringing your own STT, LLM and TTS keys, or negotiating a committed-volume rate, usually cuts the bill significantly.
The lowest per-minute price usually comes from a bring-your-own-keys setup, where you pay the platform a small fee and pay the AI providers directly at their rates. On Edesy that platform fee is Rs 1.50 per minute. Before choosing on price alone, compare latency, language quality, concurrency limits, minimum commitments and whether unanswered calls or silence are billed, because those decide the real cost per useful conversation.
An AI voice agent is software that can make and receive phone calls autonomously using artificial intelligence. It can handle conversations naturally, answer questions, collect information, and perform tasks like booking appointments or verifying orders.
Most platforms charge based on: per-minute usage rates (Rs.1.50-3.00/min), monthly base fees (Rs.0-8,000), one-time setup fees, and sometimes additional costs for features like custom voices or advanced analytics.
Key factors include: call volume (minutes per month), call duration, concurrent call capacity needed, features required (custom voice, multi-language, analytics), and whether you need inbound, outbound, or both.
Generally yes. Edesy offers Rs.1.50/min with 500 free minutes and no monthly base fee, while Vapi charges Rs.3.00/min with Rs.4,000 monthly base. For typical usage of 5,000 minutes/month, Edesy can save 40-60% compared to Vapi.
Setup fees vary significantly: Edesy and Vapi have no setup fees, Retell AI charges Rs.15,000, and Bland.ai charges Rs.40,000. Consider total cost of ownership including setup when comparing.
Yes, but you need to comply with TRAI regulations. Calls should go to opted-in numbers, respect DND registry, and follow time restrictions. Legitimate use cases include order verification, appointment reminders, and customer callbacks.
Key features to evaluate: voice quality and naturalness, language support (Hindi, regional languages), integration APIs, real-time analytics, call recording, CRM integrations, and SLA guarantees for uptime.
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