Calculate the number of call center agents required to hit your target service level. Includes AHT, occupancy, ASA, trunks, and AI-deflection comparison.
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Voice Agent Compliance Checklist
Personalised compliance checklist for AI voice agents — RBI, IRDAI, TCPA, HIPAA, GDPR
Calculate required agents for target service level
Predict occupancy and Average Speed of Answer (ASA)
Account for shrinkage (breaks, training, absenteeism)
Trunk / line sizing at 1% blocking
Compare staffing with 30/50/70% AI deflection
No signup required
Size shifts, validate forecasts, and stress-test service-level targets without spreadsheets.
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