Paste a call transcript and get a 0–100 quality score with talk-listen, filler, empathy, sentiment, and compliance breakdowns. All processing happens in your browser.
All processing happens in your browser — nothing is sent to a server. v1 uses heuristic scoring (talk-listen ratio, filler-word density, empathy markers, sentiment lexicon, compliance-phrase matching). LLM-augmented scoring is on the roadmap.
Edesy AI Voice Agents come with built-in QA scoring on every live conversation — sentiment, compliance, talk-listen, and coaching delivered to managers in real time.
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0–100 overall QA score
Talk-listen ratio analysis
Filler-word density (agent)
Empathy markers and resolution signals
Sentiment lexicon scoring
Compliance-phrase detection (TCPA, recording, RBI, IRDAI, HIPAA)
Top 3 coaching opportunities
Browser-only — no transcript leaves your machine
Score sample calls without standing up an enterprise speech-analytics suite.
Quick coaching pulse on rep calls — discovery questions, talk-listen, empathy.
Spot-check that required disclosures (mini-Miranda, recording, RBI) appear in collection scripts.
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