AI Voice Agent Development Services
Deploy AI-powered voice bots for phone calls in 3-5 days. Inbound support, outbound sales, appointment booking. 24 languages, <500ms latency, 60% cheaper than competitors.
<500ms
Response Latency
24+
Languages Supported
60%
Cost Savings vs Vapi/Retell
50K+
Calls/Day Capacity
GST Invoice
Razorpay Verified
INR Pricing
India-First Voice
- Pay per minute, no setup fee
- 24+ languages, 8+ Indian languages
- REST API + Twilio/Exotel integration
- From Rs 29,999 (niche language) to Rs 5L+ (enterprise)
- Vertical packages with compliance baked in
- Per-minute usage at platform rate, billed separately
What's Included
End-to-end deployment — script, language tuning, integration, compliance, support
AI answers customer calls 24/7. FAQ, order status, appointment booking, payment reminders.
Automated outbound calls for sales, collections, surveys, appointment confirmations.
24+ languages including Hindi, Tamil, Telugu, Bengali, Marathi, Kannada, Malayalam, Gujarati.
Connect with Salesforce, HubSpot, Zoho, or custom CRMs. Auto-log calls and update records.
Custom brand voice. Clone your best agent's voice or create a unique AI voice.
Real-time dashboards, call recordings, sentiment analysis, conversion tracking.
Service Packages
Three tiers. Starter ships in 3-5 days. Professional handles multi-intent. Enterprise is fully custom.
- Pre-built voice bot deployment
- 1 use case (FAQ, booking, or support)
- Basic CRM integration
- 500 test minutes included
- Twilio or Exotel setup
- 7-day post-launch support
- Custom voice bot development
- Up to 5 intents/use cases
- CRM + calendar integration
- Multilingual (up to 3 languages)
- 2,000 test minutes included
- Call analytics dashboard
- 30-day post-launch support
- 2 training sessions
- Fully custom voice AI platform
- Unlimited intents
- Custom voice cloning
- Omnichannel (phone + web + WhatsApp)
- Advanced analytics & reporting
- Dedicated account manager
- SLA guarantee (99.9% uptime)
- Self-hosted option available
- 60-day post-launch support
Managed Service
Once your voice agent is live, we keep it healthy. 24/7 monitoring, monthly script tuning based on real call data, performance reports, and bug fixes.
- 24/7 monitoring
- Performance optimization
- Monthly reporting
- Bug fixes & updates
- Call flow improvements
How We Work
From scoping call to production cutover
Discovery
Analyze your call workflows, volumes, and success metrics. Define scope and use cases.
Configuration
Set up voice bot with your scripts, intents, and integrations. Configure telephony.
Testing
Rigorous testing with real scenarios. Test all call flows, edge cases, and integrations.
Deployment
Go live with monitoring. Gradual rollout with human fallback during initial phase.
Optimization
Continuous improvement based on call data. Refine scripts and add new intents.
Add-On Packages
Buy a standalone vertical, language, integration, migration, or audit package without committing to a full tier. Fixed price, fixed timeline, payable via Razorpay (GST invoice included).
Vertical Packages
End-to-end voice agent for your industry
- Bilingual Hindi/English COD confirmation voice agent
- Webhook integration with your store (Shopify / WooCommerce / Magento / custom)
- Automatic retry logic (3 attempts at intervals)
- +4 more deliverables
- Shopify-native voice agent app
- Abandoned cart recovery flow
- COD verification flow
- +4 more deliverables
- Custom screening script (your questions, scoring rubric)
- Multi-language support (Hindi + English default)
- Candidate scoring against rubric
- +4 more deliverables
- Booking confirmation + reminder flows
- Itinerary change + cancellation triage
- Check-in reminder calls
- +4 more deliverables
- Delivery reschedule + address clarification flow
- Missed delivery follow-up automation
- POD coordination calls
- +4 more deliverables
- Appointment booking + reminder voice flow
- Telemedicine pre-screening (chief complaint, triage)
- Lab result delivery flow with verification
- +5 more deliverables
- IRDAI-aligned policy renewal reminder flow
- Claims status update flow
- Lead qualification with mandatory disclosure
- +4 more deliverables
- Multilingual collections voice agent (Hindi + English + 1 regional)
- RBI Fair Practices Code-aligned scripts
- Emotion-aware agent handoff for high-distress calls
- +5 more deliverables
Language Deployments
Native Indian-language voice agents that actually understand Indian English/Hindi/regional
- Hindi script writing + native Hindi script review
- Hindi STT optimization (vendor-tuned)
- Dialect + code-switch handling
- +4 more deliverables
- Native-language script writing + native QA review
- Language-specific STT/TTS vendor tuning
- Dialect + cultural localization (not just translation)
- +3 more deliverables
- Native-language script + native QA
- STT/TTS tuning (we pick the best-available vendor or build custom)
- 1 use case deployment
- +2 more deliverables
- 3 languages of your choice (Hindi + English + 1 regional default)
- Automatic language detection + switching
- Per-language script management UI
- +5 more deliverables
Migration
Move from Vapi, Bland, Retell, Intercom, Verloop, Twilio without downtime
- Vapi assistant config audit + cost projection on Edesy
- Assistant + tool definition translation
- Telephony cutover (Twilio kept or migrated)
- +3 more deliverables
- Bland pathway audit + cost projection on Edesy
- Pathway + tool translation
- Indian language / accent tuning on Edesy
- +2 more deliverables
- Retell agent audit + cost projection
- Agent + function tool translation
- Dynamic variable mapping
- +2 more deliverables
- Intercom Fin + Phone audit
- Workflow + custom answer translation to Edesy
- Cost projection on Edesy
- +2 more deliverables
- Verloop flow + intent audit
- Translation to Edesy agent configs
- Telephony cutover
- +2 more deliverables
- Gnani deployment audit
- Use case + language config translation
- Telephony + webhook migration
- +2 more deliverables
- Sarvam usage audit
- Optional: keep Sarvam STT/TTS, migrate orchestration to Edesy
- Or full migration to Edesy stack
- +2 more deliverables
- Twilio India usage audit + Edesy cost projection
- TwiML to Edesy API code translation
- Webhook endpoint migration
- +2 more deliverables
CRM & Stack Integrations
Click-to-call and auto-logging across your CRM
- Lightning Web Component for click-to-call
- Apex trigger for outbound AI voice call
- Custom fields for recording URL, transcript, outcome
- +2 more deliverables
- HubSpot CRM card with click-to-call
- Webhook-driven contact timeline logging
- Workflow trigger on call outcome
- +2 more deliverables
- Zoho CRM custom button + extension
- Deluge-based webhook handler
- Custom fields for recording / transcript / outcome
- +2 more deliverables
- Pipedrive app extension with click-to-call
- Outbound campaign trigger from Pipedrive Filters
- Deal-attached call records with transcript
- +2 more deliverables
- Freshdesk custom app for click-to-call
- Inbound voice-to-ticket creation
- Ticket-call linkage via webhooks
- +2 more deliverables
- WooCommerce plugin with Edesy voice agent
- COD verification + abandoned cart flows
- Order tagging in WP admin
- +2 more deliverables
- Native Shopify app (private app)
- Bidirectional order tagging + timeline notes
- Customer Privacy API compliance
- +2 more deliverables
- Voice + WhatsApp unified session orchestration
- Voice-first, WhatsApp-fallback logic
- Single outcome ledger across channels
- +2 more deliverables
Open Source Stack Services
Pipecat, LiveKit Agents, Bolna, Vocode, custom — self-hosted on your infrastructure. For teams with a no-vendor-lock-in mandate.
- Architecture diagram + infra provisioning runbook for your AWS/GCP/Azure
- Pipecat orchestration code in your Git repo
- 1 use case fully wired (e.g., COD verification, appointment booking, lead screening)
- +8 more deliverables
- LiveKit Agents code in your Git repo
- LiveKit Cloud config or self-hosted LiveKit server setup
- 1 use case fully wired
- +7 more deliverables
- Bolna deployment in your infrastructure
- Code in your Git repo (MIT-licensed)
- Hindi or 1 regional language configuration
- +7 more deliverables
- Written architecture recommendation report (15-25 pages)
- Framework recommendation with rationale
- STT / TTS / LLM vendor short-list with benchmark notes
- +4 more deliverables
- Hindi script writing + native Hindi script review
- Hindi STT vendor tuning (Sarvam / AI4Bharat / Azure / Google)
- Hindi TTS vendor selection (ElevenLabs / Cartesia / Sarvam / AI4Bharat)
- +4 more deliverables
- Source platform audit (Vapi / Bland / Retell)
- Pipecat code in your repo (translated from source)
- LLM / STT / TTS provider migration (or keep existing)
- +5 more deliverables
- OSS deployment audit
- Script + intent + integration translation to Edesy platform
- Edesy account setup + wallet funding guidance
- +4 more deliverables
- Per-hop latency trace (STT / LLM / TTS / telephony)
- Bottleneck identification report
- Optimization recommendations (streaming / model choice / region / async)
- +3 more deliverables
- Continuous monitoring of deployed voice agent
- Framework version upgrades as released
- Monthly script tuning based on real call data
- +4 more deliverables
- Component selection report with rationale
- Custom voice stack code in your Git repo (no framework dependency)
- STT integration (Whisper / Sarvam / custom)
- +7 more deliverables
Compliance & Audit
RBI, IRDAI, DPDP, HIPAA-aligned setup and audits
- Audit against RBI FPC clauses
- Gap report (per-clause findings)
- Remediation plan with priority
- +2 more deliverables
- Audit against IRDAI master circulars
- Disclosure / outsourcing / grievance gap analysis
- Remediation plan with priority
- +2 more deliverables
- Encrypted S3 bucket + KMS key setup
- Retention policy templates (configurable per regulation)
- Access logging to your SIEM
- +2 more deliverables
- Script review against TRAI / RBI / IRDAI / HIPAA (pick relevant)
- Annotated script with compliance flags
- Remediation suggestions
- +1 more deliverables
Voice Ops & Quality
Performance audits, voice cloning, latency tuning, QA testing
- Audit of 50-100 sample call recordings
- Completion rate + latency + drop-off analysis
- Conversion funnel by intent
- +2 more deliverables
- Voice sample collection guidance
- Production-grade cloned voice (training + tuning)
- Multi-language compatibility (where source language allows)
- +2 more deliverables
- Vendor short-list across STT and TTS
- Benchmark report on your test set
- Cost-per-minute projection at your volume
- +2 more deliverables
- Per-hop latency trace (STT, LLM, TTS, telephony)
- Bottleneck identification
- Optimization recommendations (streaming, model choice, region)
- +2 more deliverables
- 50+ test scenarios per language
- Edge cases, interruptions, accents, noise testing
- Failure clips + reproduction steps
- +2 more deliverables
Industries We Serve
We've deployed voice agents for teams across India in these verticals
Payment Terms
Razorpay-verified, GST invoice on every transaction.
Per-minute platform usage is billed separately on a prepaid wallet at voice-agent.edesy.in. Setup fees and usage both carry 18% GST. Provide your GSTIN at checkout to claim Input Tax Credit.
Related
Other products and services from Edesy
Frequently Asked Questions
Ready to deploy your voice agent?
Buy a vertical or language package, or book a 30-minute scoping call for custom work.