Edesy Number Masking
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13 Features

Edesy Number Masking Features

Edesy Number Masking connects two people on a call without either side seeing the other's real number. These are the capabilities that sit on top of that — recording, analytics, routing and the API you build against.

Call Recording & ComplianceRecord masked calls for quality checks, training and dispute resolution. Recordings sit in encrypted cloud storage and open through signed links.Real-time Analytics & DashboardSee masked call volume, answer rate and spend in the masking portal, filter by date range, and export call logs as CSV.Two-way Number MaskingEnable bidirectional calling between parties using masked numbers. Either party can initiate calls while keeping both numbers private.API Integration & WebhooksIntegrate number masking into your application with our REST API. Receive real-time events via webhooks for seamless automation.Masked Call Routing ModesChoose how each masked number routes calls: by session, by asking your server, or by a short extension code the caller enters on the keypad.WhatsApp and Number MaskingNumber masking covers voice calls. For WhatsApp, run the WhatsApp Business Platform on an Edesy number with a shared team inbox, so customers message the business, not an agent's phone.Call Logs & Call HistoryEvery masked call is logged with status, duration, cost, and recording. Browse history in the dashboard or pull it via the API with filters and pagination.Prepaid Wallet & GST BillingPay only for connected minutes: Rs 1.50 per masked minute in 60-second pulses with a 1-minute minimum, plus number rental, from a prepaid INR wallet with GST invoices. Prices exclude 18% GST.Team Management & AccessRun number masking as a team. Invite members to a shared account so your developers and operations staff share one wallet, API keys, and call history.Session API for Temporary Number MaskingOne API call binds two real numbers to a single virtual number for a limited time. Either party dials the virtual number and is bridged to the other — both numbers stay private.Dynamic Call Routing WebhookLet your own server decide, per call, who a masked number connects to. When a call arrives, we ask your HTTPS endpoint and bridge to the number it returns.Number Pooling & ConcurrencyOne virtual number safely serves many concurrent masking sessions at once. The platform reuses numbers wherever parties do not clash, so you need far fewer DIDs.Extension Codes: One Masked Number, Many PeopleOne masked number plus a short code. The caller dials the number and enters a code such as 4821#, or taps a tel: link or scans a QR, and is connected to the person behind that code.
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