Complete return workflow for Shopify stores. Self-service customer portal, automated processing, refund handling, inventory updates, and real-time analytics.
Trusted by businesses worldwide
Fewer Tickets
Self-service portal
More Exchanges
Retain revenue
Automated
Return processing
Per-Return Fees
Unlimited returns
From return request to refund in minutes
Customers submit return requests through a branded self-service portal.
Automated rules approve or route returns for manual review.
Generate return labels and track shipments in real-time.
Process refunds or store credit automatically upon receipt.
Everything you need for hassle-free return management
Branded portal for customers to request returns, track status, and print labels.
Set rules for auto-approval, routing, and processing based on product, reason, or value.
Issue refunds, store credit, or exchanges. Partial refunds and restocking fees supported.
Automatic inventory updates when returns are received and inspected.
Email and SMS updates keep customers informed at every step.
Track return rates, reasons, processing time, and revenue impact.
Configurable policies by product type, collection, or customer segment.
Flag suspicious returns and set limits per customer or product.
Whether you handle 10 or 10,000 returns per month
Reduce return-related support tickets by 80% with self-service portal.
Turn returns into exchanges and retain more revenue with store credit.
Handle high-volume returns with automated workflows and analytics.
White-label the solution and offer return management to clients.
Multi-language support and region-specific return policies.
Handle subscription cancellations and partial returns seamlessly.
Benefits that transform your return experience
80% Fewer Support Tickets
Self-service portal handles most requests
No Per-Return Fees
Flat pricing regardless of volume
Automated Processing
Save hours of manual work daily
Reduce Refunds
Convert 30% of returns to exchanges
Branded Portal
Seamless experience matching your store
Real-Time Updates
Customers always know their status
Easy Returns
One-click label generation and tracking
Faster Refunds
Process refunds same-day
See how stores are transforming their return process
"Support tickets about returns dropped 85%. Customers love the self-service portal."
85% Fewer Tickets
Fashion Brand
Store Owner
"We convert 40% of returns to exchanges now. That's revenue we used to lose."
40% Exchanges
DTC Brand
E-commerce Manager
"Processing 500 returns/month with 1 person instead of 3. Game changer."
3x Efficiency
Electronics Store
Operations
See why merchants choose Edesy over other return solutions
| Feature | Edesy | Loop Returns | Returnly | AfterShip |
|---|---|---|---|---|
| Self-Service Portal | ||||
| Automated Workflows | ||||
| Self-Hosted Option | - | - | - | |
| Full Source Code | - | - | - | |
| White-Label Solution | - | - | - | |
| Exchange Management | ||||
| Store Credit | ||||
| Analytics Dashboard | ||||
| No Per-Return Fees | - | - | - |
Works with your existing tools and carriers
Shopify
Native integration
Shipping Carriers
UPS, FedEx, USPS
Email Providers
Klaviyo, Mailchimp
Inventory Systems
Real-time sync
Analytics
Data export
Payments
Stripe, PayPal
Return management in four simple steps
Book a personalized demo with our team. We'll show you exactly how it works for your business.
From small stores to enterprise. Get the complete platform with full source code or choose managed hosting. No per-return fees.
Custom pricing based on your needs
No hidden fees or surprises
Flexible payment options
Volume discounts available
Free consultation & demo
30-day money-back guarantee
Our team will get back to you within 24 hours with a personalized pricing proposal
Or reach out directly:
Trusted by businesses worldwide