Everything your Shopify store needs for hassle-free returns. A branded self-service portal, automated workflows, flexible refunds, and real-time analytics, all in one platform.
Let customers handle returns while rules do the work
Branded portal for customers to request returns, track status, and print labels.
Set rules for auto-approval, routing, and processing based on product, reason, or value.
Approve returns instantly by product type, order value, customer history, or time since purchase.
Configurable policies by product type, collection, or customer segment.
Retain revenue with flexible resolution options
Issue refunds, store credit, or exchanges. Partial refunds and restocking fees supported.
Turn returns into exchanges and keep revenue inside your store.
Offer store credit with bonus incentives to convert refunds into repeat purchases.
Generate prepaid labels with major carriers and track every shipment in real-time.
Keep stock accurate and customers informed
Automatic inventory updates in Shopify when returns are received and inspected.
Mark received items as restockable, damaged, or for liquidation.
Email and SMS updates keep customers informed at every step.
Automated messages for request, approval, shipment, and refund stages.
Understand returns and stop abuse
Track return rates, reasons, processing time, and revenue impact.
Identify problem products and trends to reduce return volume over time.
Flag suspicious returns and set limits per customer or product.
Catch serial returners and wardrobing with per-customer return controls.
Built for growing Shopify merchants
Native Shopify integration
Unlimited returns, no per-return fees
White-label solution
Multi-language support
Self-hosted option
Full source code access
Shipping carrier integrations
Data export & analytics
Connect the tools and carriers you already use
Native integration with your store and orders.
UPS, FedEx, USPS, DHL, and regional carriers.
Klaviyo, Mailchimp, and more.
Region-specific policies and multi-language portals.
Self-service portal, automated processing, and real-time tracking for your Shopify store.