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Bot & AI

Test your WhatsApp bot before customers do

Web-based chat simulator that runs your bot end-to-end — same LLM, same tools, same knowledge base — without sending real WhatsApp messages. Catch every bug before going live.

Open the simulatorSee test scenarios

Same engine

As production

1:1 fidelity

Web UI

No phone needed

Browser-only test

Variable

Inspector

See state every turn

Scenario

Recording

Save + replay tests

What the simulator gives you

Full bot fidelity

Same LLM, same tools, same knowledge base, same flow logic as production. If it works in the simulator, it works for customers.

Variable state inspector

After every message, see exactly what variables the bot has captured. Is it remembering the user's name? Did it extract the order ID? Debug in real time.

Tool call observability

See every tool call the LLM makes, with arguments and response. Catch hallucinated tool calls or wrong argument extraction.

Save and replay scenarios

Record a test conversation, save it with a name, replay anytime. Build a regression suite — re-run all scenarios after every bot change.

Export conversations

Export simulator sessions as JSON for debugging or sharing with teammates. Attach to bug reports; replay in different bot versions.

Reset state anytime

Clear the conversation and start fresh with one click. Useful when testing edge cases without polluting state from earlier turns.

How teams use the simulator

  1. 1

    Test before deploying

    Built a new bot or updated a system prompt? Test in the simulator first. Verify the happy path, then explicitly test edge cases.

  2. 2

    Test specific scenarios

    Use scenario recording to save common conversations: 'standard order inquiry', 'angry customer escalation', 'multilingual code-mix', 'out-of-scope question'.

  3. 3

    Debug production issues

    When a real conversation goes wrong, copy the customer's messages into the simulator. Reproduce the bug, fix the bot config, verify the fix works.

  4. 4

    Onboard new team members

    New marketing hire? Have them play with the simulator before touching production. They learn the bot's capabilities risk-free.

  5. 5

    Regression-test before publishing

    Every bot change should be smoke-tested against your saved scenarios. The simulator runs them quickly and tells you what broke.

Bot simulator — Edesy vs other platforms

FeatureEdesyTypical platform
Web-based bot simulatorSend-to-self only
Same engine as productionApproximation
Variable state inspector
Tool call visibility
Scenario save + replay
Export conversations
Voice message testing
Multi-version testing

Where the simulator earns its keep

Pre-launch QA

QA team runs 30 saved scenarios against the new bot before publishing. Catches 80% of bugs before customers see them.

Production bug rate down from 4/week to 0.5/week

Prompt engineering iteration

Marketing manager iterates on the system prompt. Each change tested against same scenarios in the simulator before publishing.

Bot improvement cycle: 1 day vs 1 week previously

Customer issue reproduction

Support agent gets a complaint that the bot misunderstood. Copies the conversation into the simulator, sees the issue, files a fix.

Most reported bot issues fixed within 24 hours

Multi-language QA

Test scenarios in English, Hindi, Spanish, Tamil. Verify the bot responds correctly in each language.

Multilingual rollouts ship without language-specific bugs

Tool integration testing

After connecting a new custom tool (e.g. Shopify order lookup), test in simulator with realistic queries before exposing to customers.

Tool integrations ship reliably, no 'API broke at launch' incidents

Sales demo prep

Sales rep rehearses the bot demo for upcoming customer call. Runs through the exact conversation they'll show, fixes any rough spots.

Sales demos always go smoothly

Why an honest simulator changes how teams ship bots

The state of WhatsApp bot development is suspiciously similar to web development circa 2003: you make a change, you wait, you 'test in production', and you hope. Every other platform's 'test' button just sends a real WhatsApp message to your own number — useful for the most basic smoke test, useless for systematic QA. You can't easily test edge cases, can't replay scenarios, can't inspect state at each turn, can't debug failures.

Edesy's bot simulator is built to give bot developers the same iteration experience modern web devs take for granted. It runs the same exact engine as production — same LLM provider, same model, same temperature, same tools, same knowledge base, same flow logic. If it behaves a certain way in the simulator, it behaves the same way for customers. There's no 'production drift' where the simulator passes but real conversations fail.

The variable state inspector is the feature most teams underestimate before they use it. After every customer message, you can see exactly which variables the bot has captured — is it remembering the user's name? Did it extract the order ID into the right field? Is the context window getting bloated with old turns? — and which tools it has called. Most bot bugs are invisible from the outside but obvious from this inspector. It cuts debugging time by 5-10x.

Scenario save + replay is the feature that elevates the simulator from 'nice utility' to 'core to your dev workflow'. Save 20-30 representative conversations as scenarios — happy path, edge cases, languages, complaints, escalations. After any bot change, replay all scenarios in 5 minutes and see what broke. This is regression testing for bots, and it transforms the change-and-pray bot development cycle into a fast, confident iteration loop.

Frequently asked questions

Ship better bots, faster

Free workspace, full simulator from day one. Most teams ship their first bot improvement within hours of opening the simulator.

Open the simulatorBook a demo

Related features

Visual Flow Builder

Build flows the simulator tests

Custom AI Tools

Tools tested in the simulator

Knowledge Base (RAG)

Knowledge ground every test

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