Platform
Each client / brand / region gets its own workspace with isolated data and configurations. Your team manages all workspaces from one login. Central billing, per-workspace analytics.
Workspaces
Per organization
Data
Per workspace
Billing
Or per-client
Login
Same team, all workspaces
Create as many workspaces as you need. Each isolated: contacts, conversations, bots, integrations, custom fields all separate.
Add team members to specific workspaces. Different team members can have different roles in different workspaces.
Central billing (your agency pays for all clients) or per-workspace billing (each client pays their own). Configurable per workspace.
Optional executive view showing aggregate metrics across all workspaces. Useful for agency CEOs / multi-brand HQs.
Brand the platform with your agency's logo, colors, custom domain. Clients see YOUR brand, not Edesy.
Roles scoped per workspace: someone can be Admin in client A's workspace, Member in client B, Owner in client C. Full flexibility.
Agency manages WhatsApp for 12 client brands. Each brand gets its own workspace; agency team has admin access to all; clients can be added with limited access to their own.
Manage 12 clients with cleaner separation than competitor solutions
Conglomerate owns 8 D2C brands. Each brand operates independently in its own workspace; central analytics team sees aggregate metrics.
Brand autonomy + corporate visibility
International company with India / US / UK operations. Each region has its own workspace with local team, local compliance settings, local payment methods.
Regional autonomy, central control
F&B franchise with 50 outlets, each as a workspace. HQ sees aggregate metrics; franchisees manage their own customer relationships.
Franchise enablement + brand consistency
Reseller / VAR offers Edesy as part of their stack to 20+ clients. Each client gets a branded workspace; reseller is the central admin.
Recurring revenue without operational complexity
Large company with separate marketing / support / sales WhatsApp use cases. Each team gets its own workspace; one IT team manages all infrastructure.
Team autonomy + central governance
| Feature | Edesy | Typical competitor |
|---|---|---|
| Workspaces per org | Unlimited | 1-5 |
| Cross-workspace SSO | ||
| Per-workspace billing | Central only | |
| Cross-workspace analytics | ||
| White-label support | Enterprise tier | |
| Per-workspace RBAC | ||
| Per-workspace data isolation | Shared with filters | |
| Agency-friendly pricing | Per-seat |
Free workspace, expand to unlimited as you grow. White-label available on agency plans.