Integrations
UPI, cards, NetBanking, wallets — the full Indian payment stack delivered via WhatsApp's 98% open rate. Send payment links, collect EMI payments, accept donations, all from chat.
Native support
Most Indian customers prefer
Setup
Razorpay API keys
Payment rate
vs email collection
Banks
NetBanking supported
Most Indian customers prefer UPI. Razorpay's checkout shows UPI prominently — customer enters UPI ID or scans QR, payment done in 30 seconds.
Full payment stack: domestic and international cards, all major bank NetBanking, Paytm/Mobikwik/Freecharge wallets. Customer picks their preferred method.
Razorpay's UPI Autopay lets you collect recurring payments via UPI mandates. WhatsApp delivers the consent flow; recurring debits happen automatically.
Bot or agent generates Razorpay payment link with one tool call. Link goes via WhatsApp; customer taps, pays in seconds. Track per-link conversion.
Razorpay webhooks notify Edesy on payment success/failure. Customer gets WhatsApp confirmation; CRM/Sheets updates fire automatically.
Razorpay handles all PCI / RBI compliance for cards and UPI. Your business stays compliant without dealing with payment regulations directly.
Edesy Settings → Integrations → Razorpay. Paste your Key ID and Key Secret (from Razorpay dashboard). Test mode + live mode both supported.
Bot custom tool: 'generate_razorpay_link(amount, description, customer_phone)'. Agent quick action in inbox: 'Send invoice' button.
Edesy creates the link and sends it with a CTA: '💳 Pay ₹{{amount}}'. Indian customers see a familiar checkout UI when they tap.
Razorpay's checkout shows all payment methods. Customer picks (usually UPI), confirms in their banking app, payment completes in seconds.
On success, Razorpay webhook fires. Edesy sends WhatsApp confirmation; depending on your bot flow, this can also trigger order fulfillment, CRM updates, or thank-you sequences.
| Feature | Edesy + Razorpay | Email + Razorpay |
|---|---|---|
| Payment-link delivery channel | WhatsApp (98% open) | Email (16% open) |
| UPI support | ||
| Cards + NetBanking + Wallets | ||
| UPI Autopay (subscriptions) | ||
| Conversion rate | 30-40% | 8-12% |
| Time to payment | Minutes | Hours |
| Conversation attribution | ||
| Setup time | 5 min | 5 min |
Indian D2C brand: customer abandons checkout, WhatsApp message with Razorpay link follows. UPI-prominent checkout drives high recovery rate.
Cart recovery 31% (vs 7% email-only)
EdTech sends class fee invoices via WhatsApp with Razorpay link. Parents pay via UPI from their phone in 30 seconds.
Fee collection cycle: 14 days → 2 days
NBFC sends EMI reminders via WhatsApp with one-tap Razorpay UPI link. Customer pays without logging into any app.
Payment collection rate up 23%
Clinic confirms appointment via WhatsApp with consultation fee link. Patient pays before visit; no payment friction on arrival.
Pre-paid appointments: 18% → 67%
SaaS company using UPI Autopay for recurring subscription. WhatsApp delivers consent flow; recurring debits happen automatically.
Churn from payment failures down 40%
Wedding planner sends progress-based payment links via WhatsApp at booking, half-way, and completion. Each tied to deliverables.
Average client cycle: 6 months → 4 months
Free Edesy workspace, Razorpay connection in 5 min. Most Indian businesses see UPI conversions within the first hour.