Razorpay Integration

Razorpay Voice AI Integration

Send Razorpay payment links during or after Edesy AI voice calls. The agent can text a link by SMS or WhatsApp while the customer is on the line, and workflows can send links after reminder or collection calls. Payment status lookups need a custom HTTP function.

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Pay link

Mid-call

Workflow

Step

Campaigns

Reminders

₹4/min

AI from

Razorpay + AI Voice

Native integration for Razorpay users

Payment Reminders

Automated voice calls for upcoming payments, subscription renewals, and invoice due dates.

Collection Calls

AI calls for overdue payments with payment link delivery via SMS. Professional and persistent.

Payment Status

Answer payment status questions by calling the Razorpay API through a custom HTTP function.

Subscription Management

Handle subscription questions with your knowledge base, and look up subscription data through a custom HTTP function.

Fraud Prevention

Verify suspicious transactions via voice call before processing high-value payments.

Collection Analytics

Track collection rates, payment promises, and AI performance metrics.

What We Integrate With

Deep Razorpay integration

Payments

  • Payment status
  • Send reminders
  • Share pay links
  • Verify transactions

Subscriptions

  • Sub status
  • Renewals
  • Cancellations
  • Upgrades

Customers

  • Customer lookup
  • Payment history
  • Update info

Reports

  • Collection rates
  • Payment trends
  • AI metrics

Why Razorpay + Our AI

Better together

For Finance Teams

  • Better Collections

    Persistent AI follow-up

  • Reduced DSO

    Faster payments

  • Scale Collection

    Without hiring

  • Professional

    Consistent approach

For Customers

  • Payment Support

    24/7 assistance

  • Easy Payment

    SMS pay links

  • Status Checks

    Instant answers

  • Flexibility

    Payment arrangements

How the Integration Works

Seamless Razorpay connection

  1. Step 1 of 4: Connect Razorpay

    Payment link settings

  2. Step 2 of 4: Enable the tool

    Send payment link on the agent

  3. Step 3 of 4: Run calls

    Reminders or collections

  4. Step 4 of 4: Review outcomes

    Dispositions and extraction

Razorpay Users Love Our Integration

Real results from our customers

"The Razorpay integration was seamless. Our team was up and running in hours, not weeks. AI handles routine calls while our team focuses on complex issues."

Seamless Setup

Enterprise Customer

Operations Lead

"We've seen significant improvements in efficiency since implementing AI voice with Razorpay. The automation saves us hours every day."

Hours Saved Daily

SaaS Company

CX Manager

"The context sync is incredible. AI knows everything about the customer from Razorpay before the call even starts. Customers feel understood."

Full Context

B2B Platform

CS Lead

Razorpay Integration FAQ

Common questions about connecting Razorpay

How does Razorpay integration work?

The built-in send payment link tool creates a Razorpay link with the amount and description and sends it by SMS or WhatsApp during the call. Workflows have a payment link step too. Other Razorpay data needs a custom HTTP function.

Can AI send payment links?

Yes! During calls, AI can send Razorpay payment links via SMS. Customers can pay immediately while on the call or after.

Does it handle RBI collection rules for me?

Edesy gives you calling windows, retry limits and recorded calls, but compliance with RBI and other collection rules is your responsibility. Review scripts and calling hours with your compliance team.

What about subscription payments?

The agent can explain charges from your knowledge base and send a payment link. Subscription changes in Razorpay need a custom HTTP function.

Other Payments Integrations

We work with all major platforms

Ready to Connect Razorpay?

See how AI voice calling integrates with your Razorpay workflow

View Pricing

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Simple, Transparent Pricing

Best AI voice agent pricing worldwide - from ₹4/min ($0.04) | 40% more affordable than US alternatives

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available