Add an AI voice agent on top of your WhatsApp Business number. Customers tap the call button, the AI picks up. Self-serve setup, 24+ languages, sub-500ms latency.
No credit card required
<1hr
Setup Time
24+
Languages
<500ms
Latency
₹4/min
From
Looking for the full product overview? See WhatsApp Voice AI for use cases, language coverage, and competitor comparisons.
Built on Meta's WhatsApp Business Calling API with the same voice AI stack we use for PSTN telephony.
Built directly on Meta's WhatsApp Business Calling API. Inbound calls flow over WhatsApp's WebRTC infrastructure — no PSTN, no Twilio account, no separate line.
Native audio LLMs (Gemini Live 2.5, OpenAI Realtime) bypass STT/TTS for sub-500ms response times — fast enough for natural conversation on WhatsApp's WebRTC link.
Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati and 18+ more, plus English with Indian accent support. Auto-detects Hinglish.
Agent fetches order status, books appointments, updates CRM mid-call. Salesforce, HubSpot, Zoho, Google Sheets, or any REST API.
Link an agent in the dashboard and Edesy programmes Meta's per-number webhook automatically. No copy-pasting URLs into the Graph API.
The agent you build for WhatsApp Calls works on PSTN telephony, SIP, or WebRTC widget without rebuilding. One config switch.
Every call recorded, transcribed, tagged with structured outcome. Searchable history and dashboard out of the box.
Combine voice with WhatsApp message follow-ups — call summary, payment link, or appointment confirmation sent immediately after the call ends.
Bring your own WhatsApp Business number, finish in under an hour.
Sign up at developers.facebook.com, pick the WhatsApp use case, capture Phone Number ID and WABA ID.
Create a permanent access token in Meta Business Suite with whatsapp_business_management and whatsapp_business_messaging permissions.
One Graph API call enables WhatsApp Business Calling and callback permissions on your phone number.
Paste the three credentials into the Edesy dashboard, link an agent. Edesy auto-configures the per-number webhook with Meta.
Setup Time
Languages
Latency
From
The setup guide walks through every Meta dashboard click, Graph API call, and credential field — 19 screenshots so you don't get stuck.
Open the Setup GuideNo. WhatsApp Business Calling uses Meta's WebRTC infrastructure directly — calls do not touch the public phone network, so no Twilio, Plivo, or Exotel account is required. You only need a WhatsApp Business account and a phone number that isn't already on personal WhatsApp.
That page is about voice → WhatsApp messaging fallback (when a regular phone call goes unanswered, send a WhatsApp message). This page is about an AI voice agent that picks up actual WhatsApp Business calls. Different feature, different setup. Most customers use both.
Outbound business-initiated WhatsApp calls require Meta's messaging tier of 2,000+ unique users/day. Until then, most customers use traditional telephony for outbound and WhatsApp calling for inbound.
Edesy charges standard voice agent rates (₹4/min pay-as-you-go, or monthly plans from ₹1,499). Meta does not currently charge for inbound user-initiated WhatsApp calls. There is no separate channel premium.
Under an hour for a working test setup. Full production also requires Meta Business Verification (1–14 business days). Our setup guide covers every step with screenshots.
Self-serve setup, ₹4/min pay-as-you-go, free to try.
Real demo calls showcasing low latency and natural conversations in multiple Indian languages
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Open in DriveBest AI voice agent pricing worldwide - from ₹4/min ($0.04) | 40% more affordable than US alternatives