Edesy Blog

Page 30 of 56 - Practical guides, product updates, and deep-dives on building modern commerce experiences.

IVRDTMF
4 min read-Sep 16, 2026

What Is DTMF? Keypresses, IVR and Why They Sometimes Fail

What DTMF is, how IVR systems use keypresses, why keypresses sometimes fail to register, and what to check when callers say the menu is not responding.

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Edesy Team

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Number MaskingPricing
4 min read-Sep 16, 2026

What Number Masking Costs in India (2026)

Number masking pricing in India 2026 - what per-minute rates cover, which charges appear separately, and how to model cost per order rather than cost per minute.

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Edesy Team

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IVRCustomer Experience
4 min read-Sep 16, 2026

Why Callers Hate Your IVR (And What to Actually Fix)

The specific IVR design mistakes that frustrate callers - long greetings, hidden zero option, internal jargon, deep nesting - and what to change instead.

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Edesy Team

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chat box whatsappwhatsapp widget for website
6 min read-Sep 10, 2026

How to Add a WhatsApp Chat Box to Your Website (Free, No Plugin)

How to add a WhatsApp chat box or chat button to your website for free. Copy-paste code for WordPress, Shopify, Wix and Webflow, plus what to do when it does not appear.

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Suvojit Mondal

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Voice AIAI Voice Agent
8 min read-Sep 10, 2026

AI Calling for College Admission Inquiries (India 2026)

How colleges use AI calls for admission inquiries: a 24/7 helpline, instant enquiry follow-up, counselling bookings, reminders, and cost versus telecallers.

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Edesy Team

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Voice AIAI Voice Agent
8 min read-Sep 10, 2026

AI Calling for Real Estate Lead Follow-Up in India (2026)

How Indian developers and brokers use AI voice agents to call every property enquiry, qualify buyers, book site visits and follow up, with RERA and TRAI basics.

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Edesy Team

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Voice AIAI Voice Agent
10 min read-Sep 10, 2026

AI Outbound Calling Bot for India: 2026 Guide

How an AI outbound calling bot works in India: campaign setup, retries, calling windows, cost per connected call, DND and 140/1600-series rules, and languages.

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Edesy Team

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Voice AIAI Voice Agent
7 min read-Sep 10, 2026

Bolna AI Pricing 2026: Plans, Costs & Alternatives

Bolna AI pricing explained: pay-as-you-go credits, the $0.06/min Pilots plan, what is included, whether Bolna is open source, Exotel vs Bolna, and alternatives.

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Edesy Team

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Voice AIAI Voice Agent
8 min read-Sep 10, 2026

Can Voice AI Handle KYC Verification? What It Can Do

Can voice AI handle KYC verification? What AI calls can do (re-KYC reminders, detail checks, V-CIP booking) and what RBI rules keep with humans and e-KYC.

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Edesy Team

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