Edesy Phone lets you call from the browser or through your own mobile, always with your business number as caller ID. In the browser you get hold, mute, keypad tones, a call-quality meter and a mic test, and the rate shows before you dial. Incoming calls ring your verified mobile, and every call lands in history.
Call keeps going across pages
Rate shown before you dial
Hear real ringback
No store app needed
Each one is in the portal today
| Capability | What it does |
|---|---|
| Browser calling | Call from phone.edesy.in with a headset or laptop mic |
| In-call controls | Mute, hold (the other person hears silence), keypad tones for menus, call-quality meter |
| Audio settings | Choose microphone and speaker, see a mic level meter, play a speaker test |
| Keyboard shortcuts | Type the number with the keyboard; M to mute; shortcuts work when no text box is focused |
| Call continues across pages | Move to Calls, Wallet or Settings mid-call; a call bar controls the call from anywhere |
| Early media | You hear the real ringback and any operator announcement before the call is answered |
| Call via my phone | Edesy rings your verified mobile first, then the customer; Indian numbers only |
| Caller-ID picker | Choose which business number to call from, if the workspace allows it |
| Rate before dialling | The per-minute rate shows under the dialler; history shows each call's cost |
| Incoming calls | Ring your verified mobile; set per number on the Numbers page |
| Call history | Outcome, duration and cost for every call; recordings for computer calls; Call again |
| Workspace controls | Turn outgoing calls off for everyone, allow or block international calls, let members choose caller ID |
Two ways to call, the same business number
A full dialler in the browser. Paste or type a number, press call, and talk through your headset.
Put the customer on hold (they hear silence) or mute your mic, and resume with one click.
Open the keypad during a call to get through a bank or courier IVR menu.
See the connection quality during the call, and a notice if it is reconnecting.
Pick your devices, watch the mic level and play a test sound before you call.
Prefer your mobile? Edesy rings it first, then connects the customer with the business number showing.
The customer only ever sees the business number
Pick an Indian landline or mobile number after KYC. Rental comes from your wallet each month.
With several numbers, choose which one each call comes from. Admins decide whether members can choose.
When you buy a number, incoming calls are pointed at your verified mobile. Stop or restart it any time.
Everything after the call
Every call with its outcome, duration and cost, and Call again from the number it used.
Computer calls are recorded when recording is on for the workspace. Play them from history.
Owner, Admin and Member. Invite by email; admins manage invitations.
Top up from Rs 100. Low-balance alerts warn you before calls stop.
Submit business verification inside the portal and track its status.
Raise and follow tickets inside Edesy Phone.
| Detail | What to know |
|---|---|
| Destinations | Indian numbers only |
| Cost | Two legs are placed, so it costs a little more than a computer call; the rate shows before you dial |
| Recording | Recorded by default, like computer calls |
| If you don't answer | The customer is not called |
| Best for | Calling from a phone, where browser calls drop when the screen locks |
Five steps, all self-serve
One Edesy login works across Edesy apps.
Business type, PAN and Aadhaar last 4 digits; GSTIN if registered.
Add from Rs 100, then pick a landline (Rs 449/month) or mobile number (Rs 499/month).
Computer, or verify your mobile for call via my phone.
Call your own mobile and check the caller ID and audio.
Explore more comparisons, alternatives, and resources
Tell us how your team calls today. We reply within one working day and point you to the right Edesy product.
Sign up at phone.edesy.in, verify your business and make your first call from a business number. Prices exclude 18% GST.