Edesy Phone is a business phone app for small teams. You buy an Indian business number, then call customers from the browser or through your own mobile with that number as the caller ID. Calls to the number ring your verified mobile. Every call is listed with its outcome, duration and cost, and computer calls can be recorded.
Ready to start? Sign in at phone.edesy.in and follow Getting Started. New accounts get Rs 20 credit, no card needed.
How it works#
- Verify your business. KYC is required before you can buy a number or call. See Getting Started.
- Add money to your wallet. The wallet pays number rental and calls. See Billing and Rates.
- Buy a business number. A landline or mobile number. Incoming calls are pointed at your verified mobile. See Incoming Calls.
- Choose how you call. From this computer (Call From the Browser) or through your mobile (Call via My Phone).
- Call. Customers see the business number. Pick a different one with the caller-ID picker if you have several.
- Review. See every call and play recordings in Call History and Recordings.
At a glance#
| Item | Detail |
|---|---|
| Portal | phone.edesy.in, one Edesy login |
| Ways to call | Browser (headset or laptop mic) or call via my phone (we ring your verified mobile first) |
| Caller ID | Your business number; choose between numbers if the workspace allows it |
| Incoming calls | Ring your verified mobile, set per number |
| Numbers | Landline Rs 449/month, mobile or 92-series Rs 499/month; Rs 0 setup |
| Call rates | Per minute from your wallet; the rate is shown before you dial |
| Recordings | Computer calls, when recording is on for the workspace |
| Team | Owner, Admin and Member roles, invited by email |
| Install | Installable web app on Android (Chrome) and computers (Chrome or Edge). See Install the App |
| Prices | Exclude 18% GST |
Portal pages#
| Page | What you do there |
|---|---|
| Get started | A five-step checklist: verify, add money, get a number, choose how you'll call, test call |
| Phone | The dialler, caller-ID picker, audio settings and recent calls |
| Calls | Full call history with outcome, cost and recordings |
| Numbers | Your numbers, buy a number, ring your mobile or stop incoming calls |
| Team | Members, roles and invitations |
| Wallet | Balance, top-ups and transactions |
| Settings | Your mobile for call via my phone, and workspace calling settings |
| Verification | Business KYC |
| Support | Support tickets |
What Edesy Phone does not do today#
- There is no Play Store or App Store app and no downloadable installer. You install it from the browser.
- Incoming calls ring your verified mobile. They do not ring the app or the browser.
- Calls placed with call via my phone are recorded by default, like computer calls.
- There is no IVR menu or ring group. For those, use Edesy Cloud PBX.
FAQ#
What is Edesy Phone? A business phone for small teams: a business number you call from in the browser or through your own mobile, with incoming calls ringing your mobile and one shared call history.
Do I need a SIM or desk phone? No. Use a headset on the computer, or let Edesy ring your existing mobile and connect the customer.
How much does a call cost? Calls are billed per minute from your wallet. The current rate for your workspace is shown under the dialler before you dial. See Billing and Rates.