AI-powered call analytics tailored for India's call center industry. Local language support, regional compliance monitoring, and industry-specific quality scoring.
$38B
IT/BPO Sector
11+
Indian Languages
Native AI
Sarvam AI
Understanding India's customer service market
India's $38B IT/BPO sector employs millions of call center agents across dozens of cities and languages.
11+ major languages spoken across states. Call centers must support Hindi, Tamil, Telugu, Bengali, and more.
India's domestic call center market is growing rapidly with digital banking, e-commerce, and telehealth.
Reserve Bank of India regulations for banking and financial call center operations.
Securities and Exchange Board of India requirements for investment-related calls.
Telecom Regulatory Authority of India rules for telecom service calls.
Insurance Regulatory and Development Authority requirements for insurance calls.
Native-accuracy transcription for India's languages
Start analyzing 100% of your calls with AI. No manual QA sampling, no inconsistent scoring, no missed insights.