Question 1

How does parcel labels number masking work?

Accepted Answer

Print a masked number and a short code on each parcel label instead of the customer's or rider's phone number. The courier or customer dials the number, enters the code from the label, and is connected without either side seeing the other's real number.

Question 2

What industries use parcel labels masking?

Accepted Answer

Parcel Labels masking is commonly used by Logistics, Courier, E-commerce, D2C Brands businesses.

Question 3

What is number masking?

Accepted Answer

Number masking is a privacy feature that allows two parties to communicate via phone without seeing each other's real phone numbers. A virtual/masked number is used instead, protecting both parties' privacy.

Question 4

How does number masking work?

Accepted Answer

When Party A calls the masked number, our system routes the call to Party B. Both parties see the masked number instead of each other's real numbers. The mapping is maintained in real-time.

Question 5

How much does number masking cost?

Accepted Answer

Number masking costs Rs 1.50 per minute, billed in 60-second pulses with a 1-minute minimum, plus the monthly rental of each virtual number (Rs 499 for a mobile number, Rs 449 for a landline). Calls are paid from a prepaid INR wallet. Prices exclude 18% GST. For high volumes, contact sales.

Masked Calls from Parcel Labels

Key Benefits

Industries

FAQ

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