Clinics and hospitals already get WhatsApp messages. Now they can take WhatsApp voice calls 24/7 — appointments booked, refills requested, after-hours queries handled, all in 22+ Indian languages.
70%
Calls Resolved
40%
Fewer No-Shows
24/7
Always Available
22+
Indian Languages
The repetitive calls that swamp your reception.
Patient taps the call button on your WhatsApp number; AI checks live availability in your EHR or Google Calendar and books the slot in real time. Confirmation message sent immediately after.
Most clinic calls come outside the 9-to-5 — when staff are busy with in-person patients. AI answers every WhatsApp call, day or night, and triages urgent vs routine queries.
Patient calls, AI verifies identity (DOB, registered phone), checks the prescription is eligible for refill, sends the request to the pharmacy or routes to the doctor.
Insurance accepted, fasting requirements, parking, document checklist — AI handles repetitive pre-visit calls so reception staff focus on in-clinic patients.
AI calls or receives calls about post-procedure recovery questions. Escalates symptoms that need a doctor, hands off complex cases with full context.
Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam, Punjabi, Odia, Assamese, Urdu and more. Native voice processing — patients speak their language, not English.
Native to WhatsApp — no app downloads, no IVR menus, no waiting on hold.
Your WhatsApp Business number is already on your website, Google Business profile, prescription pads, and visiting cards.
Native WhatsApp voice call — no app to download, no number to dial, no IVR menu to navigate.
Sub-500ms response. Greets the patient by name (if available), asks how it can help, and switches to their preferred language automatically.
Books the appointment, processes the refill, or escalates to a human staff member with full conversation context if it's clinical.
Calls Resolved
Fewer No-Shows
Always Available
Indian Languages
If you run a clinic in India, patients have your WhatsApp number saved. Voice on the same number is the natural extension — no new number to remember, no app to install.
Tap the call button vs typing 10 digits. For elderly patients and patients in regional language regions, this is the difference between a call attempted and a call made.
Your green tick verified WABA tells patients the number is genuinely yours — important for clinics where impersonation is a real concern.
After the call, AI sends prescription, appointment confirmation, and pre-visit instructions on the same WhatsApp thread. Patient has everything in one place.
Other healthcare voice AI surfaces
Edesy supports DPDP-compliant deployment with data residency in India and self-hosted options for hospitals that need full data control. End-to-end encryption, audit logs, and access controls are standard. HIPAA compliance for international clinics is available on enterprise plans.
Yes. Function calling lets the AI hit any REST API mid-call — popular EHRs (Practo, Lybrate, Easy Solution, custom HIS systems) and PM tools work via webhook. Ask about specific EHR integrations during onboarding.
Strict escalation rules: emergency keywords (chest pain, breathing difficulty, severe bleeding, suicide risk) trigger immediate transfer to a human or instruct the caller to dial 108 (India) / 911 (US). The AI never tries to triage emergencies on its own.
Yes — 22+ Indian languages with native voice support, not translation. Tamil, Telugu, Kannada, Malayalam, Bengali, Odia, Assamese, Marathi, Gujarati, Punjabi, Urdu, and Hindi all work out of the box. Tamil-Nadu clinics commonly run agents in Tamil + English with auto-detect.
₹4/min pay-as-you-go (about ₹12-20 per typical 3-5 minute appointment booking call). Compare to a receptionist's blended cost (~₹40-80 per call when including idle time), and most clinics see ROI within the first month.
Same WhatsApp number, AI agent answers every call. Setup in under an hour.
Real demo calls showcasing low latency and natural conversations in multiple Indian languages
AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.
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Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.
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Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.
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Open in DriveAI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.
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Open in DriveAI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.
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Open in DriveAI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.
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Open in DriveAI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.
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Open in DriveWhatsApp inbound voice calls billed at standard voice agent rates — no separate channel premium