Call any lead in Edesy CRM with your AI voice agent in English, Hindi and 13 more Indian languages. The disposition, summary and recording land on the contact's timeline and move the lead status. Both products are Edesy's, so there is no Zapier, webhook or middleware to maintain.
First-party integration
Indian languages
Lead status update
Middleware
What is real today, in one table
| Item | Details |
|---|---|
| Connection type | Native: Edesy CRM calls the voice agent platform's API directly |
| Connect | Paste a voice agent API key under Settings → Integrations → Voice Agent in the CRM, or ask us to connect it for you |
| Start calls | Open a contact in the CRM, pick an agent and call |
| After the call | Disposition, summary and recording on the contact timeline; lead status updated from the disposition |
| Call outcomes | Included when we connect it for you; the API-key-only connection places calls but does not send outcomes back yet |
| Coming soon | One-click connect from the voice agent dashboard, and voice campaigns that call a set number of new leads each day |
What you can do with AI Voice Agent + Edesy CRM
Open a contact in Edesy CRM, pick one of your voice agents and the AI places the call to the contact's phone number.
When the call ends, the disposition, a summary and the recording appear on the contact's timeline in the CRM.
The call's disposition updates the lead status, so interested, callback and not-interested leads sort themselves.
Your agent speaks English, Hindi, Tamil, Telugu, Bengali, Marathi and more, so every lead hears their own language.
Use any agent you built on the voice agent platform: its prompt, knowledge base, tools and phone number.
Calls only go to contacts in the CRM workspace you are signed into, through your own voice agent workspace.
From contact to logged outcome
Link your voice agent workspace to Edesy CRM
Open any contact with a phone number
Your agent calls and qualifies the lead
Outcome, summary, recording and lead status
Edesy CRM and the Edesy voice agent platform are built by the same team, so the integration is native: the CRM talks to the voice agent platform directly, with no automation tool in between.
https://voice-agent.edesy.in and paste an API key from the voice agent dashboard (Settings → API Keys). The CRM tests the key before saving it. Prefer not to do it yourself? Ask us and we connect it for you, call outcomes included.Coming soon: one-click connect from the voice agent dashboard (Integrations → Edesy CRM → Open CRM), and voice campaigns that call a set number of new CRM leads every day. Full setup steps are in the Edesy CRM docs, and calling a lead is explained step by step.
Common questions
Set up, compare and go further
From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.
Connect your voice agent to Edesy CRM and call your first lead today. You pay per minute for calls.
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