Personal Loan Collections

AI Voice Agent for Personal Loan Collection

Automate unsecured personal loan recovery with intelligent settlement negotiation, credit score impact education, and EMI restructuring offers. Handle high-volume consumer loan portfolios at a fraction of the cost.

36%

Higher Recovery

<500ms

Response Time

₹4

Per Minute

Integrates with the tools you already use

ShopifyAmazonStripeSlackNotionVercel

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
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Tamil
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Assamese
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Hindi
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Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

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Telugu
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Hospital Appointment Booking - Telugu

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Personal Loan Collection Capabilities

Purpose-built for unsecured personal loan recovery automation

Settlement Negotiation

AI-powered settlement discussions within pre-approved ranges for delinquent accounts, with automatic approval workflows for accepted offers

Credit Score Education

Educate borrowers about the impact of continued delinquency on their credit score and how timely payment or settlement can help rebuild credit

Restructuring Offers

Present EMI restructuring options including tenure extension, reduced payments, and graduated repayment plans for borrowers in financial difficulty

Bucket-Based Escalation

Automated escalation across delinquency stages with increasingly firm messaging and wider settlement parameters at each DPD threshold

Compliance Management

Built-in compliance with lending regulations including calling hour restrictions, frequency limits, and proper disclosure requirements

Recovery Analytics

Track recovery rates, settlement ratios, restructuring uptake, and cost per recovery with real-time portfolio performance dashboards

54%

Call Containment

36%

Cost Reduction

86%

Satisfaction Score

<400ms

Avg Response Time

Get Started in 3 Simple Steps

From setup to live personal loan collection calls

  1. Step 1 of 3: Configure

    Set up your personal loan collection voice agent with settlement parameters, restructuring rules, and bucket-based escalation workflows

  2. Step 2 of 3: Test

    Test with sample delinquency scenarios including settlement negotiations, restructuring discussions, and credit score education

  3. Step 3 of 3: Go Live

    Connect your loan management system and start handling personal loan collection calls with automated negotiation

What Our Customers Say

Real results from personal loan lenders

"The AI handles settlement negotiations within our pre-approved ranges with remarkable consistency. Settlement acceptance rates improved because the AI presents options clearly without pressure."

36% Higher Recovery Rate

Consumer Lending Company

Collections

"Credit score education during collection calls was something our human agents rarely did well. The AI explains the impact clearly, and borrowers are more motivated to resolve their accounts."

25% More Voluntary Payments

Personal Loan NBFC

Risk

"Our personal loan portfolio has millions of small-ticket accounts. The AI makes it economically viable to call every single delinquent account, which was impossible with human agents."

54% Self-Service Resolution

Digital Lending Platform

Operations

Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available
Bring Your Own Keys
₹1/ minute + your AI & telephonyplatform fee, all your own keys
Use your own STT, LLM & TTS keys
  • ₹1/min with all your own keys, ₹1.20 with some
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs, Sarvam or Cartesia keys
  • Pay AI providers directly at your own rates
  • Up to 10 Google AI Studio keys in a pool
  • Best for high volume
See BYOK Pricing

Frequently Asked Questions

Explore More

Discover related debt collection solutions

Ready to automate personal loan collection?

Start with a free trial -- no credit card required. Get your personal loan collection voice agent live in under 10 minutes.

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
Lead Qualification

B2B Lead Qualification - Flipkart Gift

AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.

1-2 second response latencyBilingual Hindi + English

Audio player powered by Google Drive

Open in Drive
Malayalam
Education

Institute Admission - Malayalam

AI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.

Malayalam language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Tamil
Education

Institute Admission - Tamil

AI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.

Tamil language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Assamese
Lead Qualification

Solar Company Lead Qualification - Assamese

AI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.

Assamese language supportSolar/renewable energy sector

Audio player powered by Google Drive

Open in Drive
Bengali
Appointment Booking

Hospital Appointment Booking - Bengali

AI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.

Bengali language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Hindi
Appointment Booking

Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

Hindi language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Telugu
Appointment Booking

Hospital Appointment Booking - Telugu

AI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.

Telugu language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive

Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. ₹50 free credit on sign-up.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available