AI Voice Agent
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Banking Collections

AI Voice Agent for Bank Debt Collection

Automate credit card debt recovery, personal loan follow-ups, home loan EMI reminders, and education loan collection. Full compliance with RBI guidelines, Basel III norms, and FDCPA requirements across jurisdictions.

40%

Higher Recovery

<500ms

Response Time

$0.04

Per Minute

Integrates with the tools you already use

ShopifyAmazonStripeSlackNotionVercel

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
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Malayalam
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Tamil
Education

Institute Admission - Tamil

AI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.

Tamil language supportEducation sector use case

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Assamese
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Bengali
Appointment Booking

Hospital Appointment Booking - Bengali

AI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.

Bengali language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Hindi
Appointment Booking

Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

Hindi language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Telugu
Appointment Booking

Hospital Appointment Booking - Telugu

AI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.

Telugu language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive

Banking Collection Capabilities

Purpose-built for bank debt recovery automation

Account Delinquency Handling

Automated outreach across 30/60/90/120+ DPD buckets with escalation workflows tailored to each delinquency stage

Loan Restructuring Offers

AI-powered negotiation for EMI restructuring, tenure extension, and moratorium options within pre-approved parameters

NPA Management

Proactive outreach to pre-NPA accounts with recovery options before classification as non-performing assets

Regulatory Reporting

Automated documentation and audit trails for RBI, Basel III, and jurisdiction-specific regulatory compliance

Multi-Product Recovery

Unified collection workflows for credit cards, personal loans, home loans, education loans, and overdrafts

Recovery Analytics

Real-time dashboards tracking contact rates, PTP conversion, actual recovery, and agent productivity by portfolio

55%

Call Containment

40%

Cost Reduction

88%

Satisfaction Score

<400ms

Avg Response Time

Get Started in 3 Simple Steps

From setup to live bank collection calls

1

Configure

Set up your bank collection voice agent with product-specific workflows for credit cards, personal loans, home loans, and more

2

Test

Test with sample delinquency scenarios across DPD buckets and refine escalation flows

3

Go Live

Connect your phone system and start handling collection calls automatically with full regulatory compliance

What Our Customers Say

Real results from banking institutions

"Our credit card collection team saw a 40% increase in contact rates after deploying the AI voice agent. The system handles early-stage delinquency calls entirely on its own."

40% Higher Contact Rate

Leading Private Bank

Collections

"Basel III and RBI compliance was critical for our collection operations. Edesy's platform met every regulatory requirement while dramatically reducing our cost per recovery."

RBI & Basel III Compliant

Commercial Bank

Risk Management

"The AI handles NPA prevention calls with remarkable effectiveness. We reduced our NPA ratio by identifying and engaging at-risk accounts weeks earlier than our manual process."

30% NPA Reduction

Regional Bank

Recovery Operations

Simple, Transparent Pricing

Start from $0.04/min — 60% cheaper than alternatives

Pay As You Go
$0.04/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 24+ languages
  • 24/7 availability
Get Started Free
Most Popular
Pro
$49/ month
For growing businesses
  • $0.035/min platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
$149/ month
For high-volume operations
  • $0.03/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers

Frequently Asked Questions

Explore More

Discover related debt collection solutions

Ready to automate bank debt collection?

Start with a free trial -- no credit card required. Get your banking collection voice agent live in under 10 minutes.

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
Lead Qualification

B2B Lead Qualification - Flipkart Gift

AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.

1-2 second response latencyBilingual Hindi + English

Audio player powered by Google Drive

Open in Drive
Malayalam
Education

Institute Admission - Malayalam

AI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.

Malayalam language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Tamil
Education

Institute Admission - Tamil

AI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.

Tamil language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Assamese
Lead Qualification

Solar Company Lead Qualification - Assamese

AI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.

Assamese language supportSolar/renewable energy sector

Audio player powered by Google Drive

Open in Drive
Bengali
Appointment Booking

Hospital Appointment Booking - Bengali

AI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.

Bengali language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Hindi
Appointment Booking

Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

Hindi language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Telugu
Appointment Booking

Hospital Appointment Booking - Telugu

AI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.

Telugu language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive

Simple, Transparent Pricing

Start from $0.04/min - 60% cheaper than alternatives

Pay As You Go
$0.04/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 24+ languages
  • 24/7 availability
Get Started Free
Most Popular
Pro
$49/ month
For growing businesses
  • $0.035/min platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
$149/ month
For high-volume operations
  • $0.03/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers