Automate credit card delinquency management with tiered escalation across 30/60/90 DPD buckets. Deliver minimum payment nudges, settlement offers, reward points reminders, and balance transfer options at scale.
45%
Higher Recovery
<500ms
Response Time
$0.04
Per Minute
Integrates with the tools you already use
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Open in DrivePurpose-built for credit card debt recovery automation
Automated escalation workflows across 30, 60, 90, and 120+ DPD buckets with stage-appropriate scripts and offers
Encourage at least minimum payment to prevent further delinquency with clear amount, due date, and payment method guidance
Remind cardholders about expiring reward points and benefits at risk of forfeiture due to account delinquency
Present balance transfer and EMI conversion options to help cardholders manage outstanding balances with lower interest rates
AI-powered settlement offer negotiation within pre-approved ranges for accounts in advanced delinquency stages
Track recovery rates by DPD bucket, card type, outstanding range, and geography with real-time performance dashboards
Call Containment
Cost Reduction
Satisfaction Score
Avg Response Time
From setup to live credit card collection calls
Set up your credit card collection voice agent with DPD-based workflows, settlement parameters, and card-specific scripts
Test with sample delinquency scenarios across DPD buckets, card types, and settlement offer ranges
Connect your card management system and start handling collection calls with automated escalation
Real results from credit card issuers
"The tiered escalation system handles early-stage delinquency completely autonomously. Our human agents now focus exclusively on complex cases and high-value settlements."
60% Calls Fully Automated
Major Card Issuer
Collections
"Minimum payment nudges delivered by the AI within the first week of delinquency prevented significant rollover to higher DPD buckets. Early intervention works best at scale."
35% Fewer Rollovers to 60 DPD
Credit Card Company
Risk Management
"The AI handles balance transfer and EMI conversion offers with impressive effectiveness. Cardholders appreciate the options, and our recovery rates have improved significantly."
45% Higher Recovery Rate
Banking Group
Collections
Start from $0.04/min — 60% cheaper than alternatives
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Start with a free trial -- no credit card required. Get your credit card collection voice agent live in under 10 minutes.
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Open in DriveStart from $0.04/min - 60% cheaper than alternatives