Credit Card Collections

AI Voice Agent for Credit Card Collection

Automate credit card delinquency management with tiered escalation across 30/60/90 DPD buckets. Deliver minimum payment nudges, settlement offers, reward points reminders, and balance transfer options at scale.

45%

Higher Recovery

<500ms

Response Time

₹4

Per Minute

Integrates with the tools you already use

ShopifyAmazonStripeSlackNotionVercel

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
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Hindi
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Credit Card Collection Capabilities

Purpose-built for credit card debt recovery automation

Tiered Escalation

Automated escalation workflows across 30, 60, 90, and 120+ DPD buckets with stage-appropriate scripts and offers

Minimum Payment Nudges

Encourage at least minimum payment to prevent further delinquency with clear amount, due date, and payment method guidance

Reward Points Reminder

Remind cardholders about expiring reward points and benefits at risk of forfeiture due to account delinquency

Balance Transfer Offers

Present balance transfer and EMI conversion options to help cardholders manage outstanding balances with lower interest rates

Settlement Negotiation

AI-powered settlement offer negotiation within pre-approved ranges for accounts in advanced delinquency stages

Portfolio Analytics

Track recovery rates by DPD bucket, card type, outstanding range, and geography with real-time performance dashboards

60%

Call Containment

45%

Cost Reduction

89%

Satisfaction Score

<400ms

Avg Response Time

Get Started in 3 Simple Steps

From setup to live credit card collection calls

  1. Step 1 of 3: Configure

    Set up your credit card collection voice agent with DPD-based workflows, settlement parameters, and card-specific scripts

  2. Step 2 of 3: Test

    Test with sample delinquency scenarios across DPD buckets, card types, and settlement offer ranges

  3. Step 3 of 3: Go Live

    Connect your card management system and start handling collection calls with automated escalation

What Our Customers Say

Real results from credit card issuers

"The tiered escalation system handles early-stage delinquency completely autonomously. Our human agents now focus exclusively on complex cases and high-value settlements."

60% Calls Fully Automated

Major Card Issuer

Collections

"Minimum payment nudges delivered by the AI within the first week of delinquency prevented significant rollover to higher DPD buckets. Early intervention works best at scale."

35% Fewer Rollovers to 60 DPD

Credit Card Company

Risk Management

"The AI handles balance transfer and EMI conversion offers with impressive effectiveness. Cardholders appreciate the options, and our recovery rates have improved significantly."

45% Higher Recovery Rate

Banking Group

Collections

Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available
Bring Your Own Keys
₹1/ minute + your AI & telephonyplatform fee, all your own keys
Use your own STT, LLM & TTS keys
  • ₹1/min with all your own keys, ₹1.20 with some
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs, Sarvam or Cartesia keys
  • Pay AI providers directly at your own rates
  • Up to 10 Google AI Studio keys in a pool
  • Best for high volume
See BYOK Pricing

Frequently Asked Questions

Explore More

Discover related debt collection solutions

Ready to automate credit card collection?

Start with a free trial -- no credit card required. Get your credit card collection voice agent live in under 10 minutes.

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
Lead Qualification

B2B Lead Qualification - Flipkart Gift

AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.

1-2 second response latencyBilingual Hindi + English

Audio player powered by Google Drive

Open in Drive
Malayalam
Education

Institute Admission - Malayalam

AI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.

Malayalam language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Tamil
Education

Institute Admission - Tamil

AI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.

Tamil language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Assamese
Lead Qualification

Solar Company Lead Qualification - Assamese

AI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.

Assamese language supportSolar/renewable energy sector

Audio player powered by Google Drive

Open in Drive
Bengali
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Hospital Appointment Booking - Bengali

AI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.

Bengali language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Hindi
Appointment Booking

Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

Hindi language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Telugu
Appointment Booking

Hospital Appointment Booking - Telugu

AI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.

Telugu language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive

Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. ₹50 free credit on sign-up.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available