Voice AI

AI vs Human Call Center: Real Cost Comparison for Indian Businesses (2026)

Detailed cost analysis comparing AI voice agents at INR 4-6/min vs human call center agents at INR 25-30/min. Real data from 9,946 conversations across 10+ languages.

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By Edesy Labs
Published: March 18, 202610 min read
AI vs Human Call Center: Real Cost Comparison for Indian Businesses (2026)