Distributors spend a large share of sales time on repeat order calls to retailers: "same as last time?", "any new requirement?", "payment pending since the 5th". An AI voice agent can make those calls on a schedule in Hindi, Gujarati, Marathi or the retailer's language, use each retailer's order history, capture products and quantities, send a payment link for outstanding dues, and hand the order to your team for confirmation. Salesmen then focus on new outlets and bigger accounts.
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Calls a distributor can automate
| Call | When | Captured |
|---|---|---|
| Repeat order | Weekly or on the retailer's usual cycle | Products, quantities, delivery day |
| Outstanding payment | After due date | Will pay / paid / needs time, payment link sent |
| New stock / scheme | On launch | Interested, quantity to try |
| Delivery confirmation | Day of delivery | Available, cash/UPI ready |
| Visit feedback | After salesman visit | Rating, issues |
A repeat-order call
Namaste {{retailer_name}} ji, {{distributor}} se automated call. Pichhli baar aapne {{last_order}} liya tha. Is hafte ke liye kya bhejein? Wahi quantity ya kuch alag?
Capture: items, quantities, delivery day, callback needed. Confirmed orders go to your team or system by webhook or Google Sheets. See send AI call results to Google Sheets.
Rules for order calls
- Read back the order before closing: "Toh 20 carton X aur 10 carton Y, sahi hai?"
- Never quote prices or schemes that aren't in the agent's instructions; the team confirms prices.
- Say quantities the Indian way and test product names for pronunciation; see pronunciation of numbers and acronyms.
- Transfer or callback for complaints and credit discussions.
Outstanding payments
{{retailer_name}} ji, aapka {{amount}} rupaye ka payment {{due_date}} se pending hai. Kya main aapko payment link WhatsApp par bhej doon?
See trigger payment reminder calls from your app.
Languages by region
Gujarati for Gujarat traders, Marathi for Maharashtra, Tamil and Telugu in the south, Hindi across the north. See Gujarati AI calls for Gujarat businesses.
Cost
On Edesy, calls cost Rs 4-6 per started minute depending on your prepaid top-up, with unanswered calls free. A repeat-order call usually takes one to two minutes.
Start with one beat
Create a free account, upload one salesman's beat of retailers with their last order, and run a repeat-order campaign this week.