Edesy Blog

Page 10 of 56 - Practical guides, product updates, and deep-dives on building modern commerce experiences.

COD ConfirmationBigCommerce
7 min read-Oct 12, 2026

How to Confirm COD Orders Automatically on BigCommerce (2026)

Confirm BigCommerce cash-on-delivery orders before shipping: the manual status-and-staff-note workflow, how COD is identified, and how keypad confirmation calls update order status.

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COD VerificationCall Scripts
7 min read-Oct 12, 2026

COD Confirmation Call Script in Hindi and English (Templates)

Copy-paste COD confirmation call scripts in Hindi and English: greeting, press 1 or 2 question, and every outcome line, plus how to edit them without breaking the call.

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Edesy Team

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ComplianceTRAI
7 min read-Oct 12, 2026

DND, TRAI and Calling Hours: Compliance for Order Confirmation Calls

General guidance for Indian stores making automated COD and order confirmation calls: transactional vs promotional calls, DND, calling hours, consent, data handling and what to check with your provider. Not legal advice.

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Edesy Team

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COD ConfirmationWebhooks
7 min read-Oct 12, 2026

COD Confirmation by Webhook and API: A Developer Guide (2026)

Add automated COD confirmation calls to a custom store: send a signed order webhook, verify X-Edesy-Signature HMAC-SHA256, and handle confirm or cancel on your action URL. Payloads and code included.

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Edesy Team

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COD VerificationShopify
7 min read-Oct 12, 2026

COD Order Tags: COD-CONFIRMED, COD-CANCELLED and Your Fulfilment Workflow

How to use order tags like COD-CONFIRMED, COD-CANCELLED and COD-UNREACHABLE so your packing team ships only confirmed cash-on-delivery orders, with a daily routine and naming tips.

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Edesy Team

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IVRPayment Reminders
7 min read-Oct 12, 2026

EMI Reminder IVR Calls with Press-1 Callback (2026)

How to run EMI, loan, fee and bill payment reminder calls with a keypad IVR in India: call stages, Hindi and English scripts, press-1 callback and already-paid keys, calling hours, retries and connecting outcomes to your system.

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Edesy Team

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COD VerificationRTO Reduction
7 min read-Oct 12, 2026

Fake COD Orders: Red Flags and How to Filter Before Shipping

How to spot fake and unwanted cash-on-delivery orders before they ship: common patterns, red flags in the order data, store rules, and where a confirmation call fits.

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Edesy Team

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IVRHindi
8 min read-Oct 12, 2026

Hindi IVR: Setup, Voice Options and Sample Scripts (2026)

How to set up a Hindi IVR in India: Hindi text-to-speech vs recorded prompts, Devanagari vs Hinglish scripts, how to speak amounts and dates, sample Hindi menu scripts, and a step-by-step build.

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Edesy Team

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IVRAPI
8 min read-Oct 12, 2026

IVR Outbound Call API: Trigger a Call From Your App

How an IVR outbound call API works: placing a call with per-call variables, idempotency, calling HTTP endpoints on key presses, status callbacks, HMAC signature verification, limits and error codes, with examples for India.

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Edesy Team

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