Page 9 of 56 - Practical guides, product updates, and deep-dives on building modern commerce experiences.
Erlang B tells you how many phone lines or SIP channels you need; Erlang C tells you how many agents. A worked example from 200 busy-hour calls to lines and agents.
Edesy Team
Convert iPhone HEIC photos to JPG on Windows or Android in your browser, several at once, with no upload. Plus the iPhone setting that stops HEIC for good.
Edesy Team
Trim a video with no quality loss by cutting without re-encoding. When to use Fast vs Precise mode, why clips start early, and browser file-size limits.
Edesy Team
Extract Hindi and English text from photos and screenshots free, in your browser. How to get accurate results, and when to use OCR PDF instead.
Edesy Team
Standard bonafide certificate format for school and college students, with copy-ready samples for passport, bank account and scholarship, plus a sample application to the principal.
Suvojit Mondal
How to ask HR for a salary certificate for a home, personal or car loan: three ready-to-send request letters (email, formal letter, personal loan) and what to ask them to include.
Suvojit Mondal
Experience letter format for a sales executive, business development executive and field sales roles, with copy-ready samples and responsibility lines you can paste into a generator.
Suvojit Mondal
How clinics, diagnostic labs, salons and home-service businesses in India can run automated appointment confirmation calls with a keypad IVR: timing, Hindi and English scripts, confirm/reschedule/cancel keys and updating your booking system.
Edesy Team
How soon after a COD order to call, which hours to call in India, how many retries to make and how far apart, and how to fit it all before your courier pickup cut-off.
Edesy Team