Edesy Blog

Page 7 of 8 - Practical guides, product updates, and deep-dives on building modern commerce experiences.

Website Translation vs Localization: What's the Difference and Which Do You Need?

"We need to translate our website." I hear this all the time. But when I dig deeper, what people usually mean is they ne...

Edesy Team

"How much does it cost to translate my website?" It's the first question everyone asks. And the honest answer is: it dep...

Edesy Team

The Problem with Traditional IVR We've all been there. You call a company and hear: "Press 1 for sales, press 2 for supp...

Edesy Team

Website localization can make or break your international expansion. Done right, it opens doors to millions of new custo...

Edesy Team

Want to reach more visitors by offering your WordPress site in multiple languages? You're making a smart move - multilin...

Edesy Team

Deploying changes to your Shopify store can be nerve-wracking. One wrong move and you could lose sales, break functional...

Edesy Team

The Illusion of "Cheap" Manual Calls When you have staff making calls, it feels free. They're already on payroll, right?...

Edesy Team

The Language Gap in Customer Service 72% of consumers spend most of their time on websites in their native language. Yet...

Edesy Team

AI in Call Centers: The 2025 Landscape Call centers are undergoing a fundamental transformation. AI isn't just an add-on...

Edesy Team